Two months ago I disabled my Facebook account. My friends keep asking me why and I didn’t know what to tell them.
At the time I felt like I was acting on a whim, but in hindsight I can think of a number of reasons why I might have quit:
Nice things about having quit Facebook:
Annoying things about having quit Facebook:
That’s all I have so far. Let me know if I have missed anything.
I do realize that most of my Facebook concerns are not security concerns. Asides from managing my settings and photos, my reasons for quitting Facebook are of a more social nature. I’d also like to point out that all of the good things about having quit Facebook have far more value than the petty annoyances, even though the list is a bit shorter. The fact that I don’t have to worry about one more aspect of my internet security is an added bonus.
If I were a celebrity, perhaps I would have to make myself a placeholder account like that of Mikko Hypponen, who probably has completely different reasons for not being on Facebook than I.
CC image by momo.
The sad killing of British soldier Lee Rigby has been in the headlines lately after release of a report about how authorities handled the case. Publicity was boosted because the committee thinks Facebook is responsible for the killing. They think the social media giant has a clear obligation to identify and report people who plan attacks like this. Just like the fact that phone companies report everybody who are talking about terrorism and the postal service sends a copy of all fishy letters to the Scotland Yard. I’m sure you get the sarcasm. What happened is that British agencies, MI5, MI6 and GCHQ, had identified the killers, Michael Adebolajo and Michael Adebowale, as interesting persons before the attack. They did however fail to investigate properly and apparently made no attempts to get the suspects’ communications from Facebook. There would have been several ways for them to do that, by a direct request from the police to Facebook or by the secret intelligence connections between GCHQ and NSA. Meanwhile Facebook's internal controls had flagged the killers’ communications and automatically closed their accounts. Facebook did however never report this to the British agencies. Which gave the Brits a convenient scapegoat to focus on instead of the fact that they never asked for that data. Ok, so the Brits blame Facebook. Let’s take a closer look at some numbers and what they really are demanding. There’s about 1,6 billion users total on Facebook. 1,3 billion monthly active and about 860 million daily active users. These users share around 5 billion items and send over 10 billion messages every day. This creates a total stream of around 10 million items per hour and 173 000 per second. Quite a haystack to look for terrorists in! Facebook has some 8 300 employees. If every single one of them, Mark Zuckerberg included, would spend their full working day monitoring messages and shared items, they would have to do over 60 items per second to keep up. Needless to say, any kind of monitoring must be automated for volumes like this. Facebook is monitoring its content automatically. Some keywords and phrases trigger actions, which can lead to closure of accounts. This is understandable as no company want to be a safe haven for criminals and many kinds of harmful activities are prohibited in the user agreement. But Facebook is walking a thin line here. Their primary task is not to be a law enforcement agency but to provide a social media service. They must also be well aware of the fact that reporting innocent people to the authorities is highly irresponsible. Commonly accepted practices of justice are not obeyed anymore when dealing with potential security threats and there is no transparency. There are numerous cases where western authorities have detained and even tortured innocent persons, apparently based on some very vague indications. Maher Arar’s case is a well-known example. So the bar for reporting someone must be high. It is easy for an Internet service to throw out a suspected user. They are after all not paying anything and Facebook have no obligation to let them be users. This ensures compliance with the user terms, no criminal activities allowed. But the threshold to report someone is naturally a lot higher. Especially when the volume forces Facebook to make automated decisions. This is not a sign of carelessness from Facebook’s side, it’s because people by default are entitled to communication privacy. It is also a direct consequence of the fact that terrorism suspicions are handled outside the normal justice system in many western countries. You carry a heavy responsibility if you feed innocent peoples’ data into a system like that. Let’s face it. There’s a large number of criminal conversations going on right now both on Facebook and other social services. Many terrorists are also on the phone right now and some are picking up deliveries with items related to planned attacks. Nobody is expecting the phone company to routinely listen in to identify potential terrorists and nobody is expecting the post to check parcels randomly. Facebook may not report every flagged conversation, but they are at least doing something to not be a safe haven for terrorists. Still they are the only of these services that the Brits call a safe haven. Not very logical. The simple reason for this apparent inconsistency is naturally the need for a scapegoat. The British agencies failed to investigate so they need someone else to blame. But there is a more dangerous aspect hidden here as well. Snowden made us aware of the privacy threats on Internet. The wide-spread mass surveillance has so far to a large extent been secret and even illegal. Pandora’s Box is open now and authorities all over the world are racing to get legal rights to mass surveillance, before the large masses understand what it really would mean. Putting pressure on Facebook fits that agenda perfectly. To be fair, one can naturally also ask if Facebook could have done more. A calm and balanced debate about that is welcome and beneficial. The flagged messages is probably quite a haystack too. To what extent is Facebook reviewing those messages manually, and could this process be improved to catch more potential killers? And at the same time avoid reporting any innocent users. To illustrate that this isn’t as simple as many think. People are asking why Facebook didn’t react on stuff containing the phrase “let’s kill a soldier”. Well, this blog post contains it too. Am I a killer because of that? Should this post be flagged and given to MI5? Safe surfing, Micke
Social media is here to stay and it definitively changes our way to communicate. One new trend is the ability to communicate instantly without writing or saying anything. Good examples are Facebook’s Like-button and the indicators for what you are doing or feeling. Facebook’s Like-button is no doubt the most popular and important feature in this category. You really can’t be a Facebook user without getting in touch with it. But the big question is what you really mean by clicking Like? It sounds simple, but may be more complex than you think. You do not only express support for the post you like, it is also a social gesture towards the poster. You show that you have read the post and want to stay in touch. Another interesting question is how to deal with good posts about bad things. We see them almost daily. Someone is writing an excellent post about something that is very wrong. You really dislike the topic of the post even if you think it’s good that someone brings it up. You agree about something you dislike. Should you click Like? Does a like target the post or the topic of a post? There’s no generic rule for this and we all act differently. More activity, likes and comments, boost a post and makes it more visible. So it would make sense to like the post as we want to spread awareness about the problem. But it still feels wrong to like something that makes you feel sick. So that’s the poll question for today. How do you act when you see a good post about something bad? Do you click Like? [polldaddy poll=8445608] Safe surfing, Micke
If you like sailing and tall ships, I can recommend this podcast about Pam Bitterman’s book Sailing to the far horizon. It’s a great story about the last years of the community-operated ship Sofia, covering both a lot of happy sailing and the ship’s sad end in the early eighties. But this is not about hippies on a ship, it’s about how we record and remember our lives. In the podcast Pam tells us how the book was made possible by her parents saving her letters home. Perhaps they had a hunch that this story will be written down one day. Going on to state that e-mails and phone calls wouldn’t have been saved that way. That’s a very interesting point that should make us think. At least it made me think about what we will remember about our lives in, say, twenty years? We collect more info about what we are doing than ever before. We shoot digital pictures all the time and post status updates on Facebook. We are telling the world where we are, what we are doing and what we feel. Maybe in a way that is shallower than letters home, but we sample our lives at a very granular rate. The real question is however how persistent this data is? If we later realize we have experienced something unique enough to write a book about, have our digital life left enough traces to support us? Pam wrote the book about Sofia some twenty years later. A twenty year old paper is still young, but that’s an eternity in the digital world. Will you still be on the same social media service? Do you still have the same account or have you lost it. Does the service even exist? And what about your e-mails, have you saved them? How are your digital photos archived? You may even have cleaned up yourself to fit everything into a cheaper cloud account. Here’s something to keep in mind about retaining your digital life. Realize the value of your personal records. You may fail to see the value in single Facebook posts, but they may still form a valuable wholeness. If you save it you can choose to use it or not in the future. If you lose it you have no choice. Make sure you don’t lose access to your mail, social media and cloud storage accounts. That would force you to start fresh, which usually means data loss. Always register a secondary mail address in the services. That will help you recover if you forget the password. Use a password manager to avoid losing the password in the first place. Redundancy is your friend. Do not store important data in a single location. The ideal strategy is to store your files both on a local computer and in a cloud account. It provides redundancy and also stores data in several geographically separated locations. This is easy with younited because you can set it to automatically back up selected folders. Mail accounts have limited capacity and you can’t keep stuff forever. Don’t delete your correspondence. Check your mail client instead for a function that archives your mail to local storage. Check your social media service for a way to download a copy of your stuff. In Facebook you can currently find this function under Settings / General. It’s good to do this regularly, and you should at least do it if you plan to close your account and go elsewhere. Migrate your data when switching to a new computer or another cloud service. It might be tricky and take some time, but it is worth it. Do not see it as a great opportunity to start fresh and get rid of "old junk". If you are somewhat serious about digital photography, you should get familiar with DAM. That means Digital Asset Management. This book is a good start. Pam did not have a book in mind when she crossed the Pacific. But she was lucky and her parents helped her retain the memories. You will not be that lucky. Don’t expect your friends on Facebook to archive posts for you, you have to do it yourself. You may not think you’ll ever need the stuff, just like Pam couldn’t see the book coming when onboard Sofia. But you never know what plans the future has for you. When you least expect it, you might find yourself in a developing adventure. Make yourself a favor and don’t lose any digital memories. Safe surfing, Micke