This is the second posting in a three-part series covering common threats a user may encounter.
This series serves as a rough and ready guide, highlighting key features and trends relevant to most users.
Viruses have always loomed large in users’ minds as the poster child of malicious programs – heck, we even call it the anti-virus industry. In the last 10 years or so however, the number of virus infections has nosedived; our Labs, which once dealt with viruses routinely, now sees a proper virus infection about once or twice a month. Today when people talk of ‘viruses’, more often than not what they’re describing is technically a trojan or a worm, and they’re using the term in a general, ‘any malware will do’ kind of way.
That’s not to say viruses are extinct; we still receive a small, if persistent, number of queries about viruses. This may be because many businesses, households and users (both in developed countries and in recently connected developing ones) still use old, out-dated, unpatched machines or programs, or haven’t yet developed a security-conscious habits.
Whatever the case, virus infections will probably still cling on to life for a weary day after, so let’s take a look at them.
The Merriam-Webster online dictionary’s bare-bones definition of a computer virus touches on important elements most users should know, so I’ll just elaborate a bit more on some key concepts:
Last week I compared a virus to a parasite, because not only does it ‘hide’ in another program, but also depends on its host to function. For the virus to run, the unsuspecting user must actively launch the infected program, which in turn launches the virus.
For this reason, virus writers usually create viruses that infect executable files (especially popular programs such as word processors or media files), which have a higher chance of being run; programs with files that get passed around a lot are extra attractive, since they can affect even more potential victims.
A good example is the Microsoft Office suite which, with their huge community of business and personal users, used to be a popular target for macro viruses. We still see queries related to this virus type, though thankfully far less than previously.
If you think of the common cold virus spreading from one person to another, you’ll have a pretty good idea of why this behavior can be so damaging. When a infected file is executed, it searches for and infects new files; if the newly infected files are launched, they find and infect new files in turn, like some evil Multi-Level Marketing operation. At worst, this pattern can lead to every targeted file on the system being infected.
The damage a virus can do by replicating and infecting new files is bad enough; its payload, a completely separate set of nasty actions, can be worse. The range of actions a virus can take is huge – connecting to a remote site, changing the desktop wallpaper, displaying silly notification messages, deleting data files…it really just depends on the virus author’s imagination and programming skills.
If you’re lucky, they’re not that good and you get failed viruses like Virus:W32/Stardust; if they’re good, then you get really nasty beasts like Virus:W32/Virut or Virus:W32/Sality.AA (one of the few viruses we still find regularly active).
With thousands of unique viruses out in the wild, antivirus companies find it necessary to divide them into sub-types. Unlike trojans though, viruses don’t fall into neat categories reflecting their actions; instead, they naturally fall into groupings based on technical differences in the way they infect a file – which is basically gobbledeegook to a user not interested in detailed analysis.
Gnerally, viruses can be divided into two groups – system infectors and file infectors. The majority of viruses are the latter and infect programs or data files. System infectors on the other hand write their malicious code to specific, critical sections of the hard disk containing the operating system, so that while the OS is running its normal routines, it’s also unintentionally executing the virus code.
Fortunately, for most users a virus’s classification is largely academic. For better or for worse, the sheer variety of possible effects each unique virus can have on a file or system makes it more practical to take each virus on a case by case basis.
So let’s go back to the original question that sparked off this series: do you really need to know if it’s a virus – as opposed to, say, a trojan or worm – infecting your computer?
Well, it helps to know because the two malware types tend affect your data and computer in different ways. As a (very) general rule, trojan infections is more about data theft and loss of control over the computer; virus infections tend to result in software disruptions or damage.
Trojans may copy and steal your data, but they don’t usually destroy the data file itself; they may stop programs from running but they don’t destroy the program. A virus on the other hand, insert its own code into a program or data file, and depending on how it does so, may either leave the host completely unharmed and functional, slightly disrupted, or completely non-functional.
Another difference between trojans and viruses that really affects the user involves disinfection. For one thing, a trojan is usually a single, discrete program – getting rid of it tends to be fairly simple, a matter of removing the malicious file and its residuals (registry keys, processes, icons, etc). Removing the trojan also generally doesn’t affect the integrity of other files on the computer.
Viruses are far more nebulous by design – they can be present in multiple files, in different locations. Identifying a virus-infected file may require scanning the entire computer to be sure every affected file is caught. Removing malicious code from an infected file or – if it can’t be saved, deleting the infected file entirely – can also be problematic if the damaged data is important or the program is a critical system component.
And this doesn’t even take into account the virus’s payload, which can produce a whole other set of worries.
Still, there is a ray of hope. If current malware trends persist, we may soon see adware or backdoors promoted to being the newest member of The Big Three, and viruses – as a distinct malware type – can finally be relegated to joining 3½” floppy disks in Computer Hell.
In the meantime, here’s some links to other, more in-depth resources on viruses:
Or partially available on Google Books:
Coming soon – Worms!
It's been well over a year since the first revelations from former National Security Agency contractor Edward Snowden became public. Though President Obama has called for reforms in his government's mass surveillance polices, the one significant attempt to reform U.S. laws and end "bulk collection" of data-- the USA Freedom Act -- failed in November. And many privacy advocates warned that even that bill was far too limited to do much good or excite the public. With the PATRIOT Act, the law passed in the immediately aftermath of 9/11, up for renewal in 2015, there may be a larger debate about the tactics embraced by the NSA over the last decade and a half coming. But for now, all that has changed is that we are slightly more informed about how governments may be spying on us. Will we just give in to an "aquarium" life and a perverse definition of "privacy"? Watch our Mikko Hypponen's latest talk "The Internet is On Fire" and see if you're ready to grab the microphone. [protected-iframe id="5ce619b9eead69a01a130cf64c867a33-10874323-9129869" info="//www.youtube-nocookie.com/embed/QKe-aO44R7k?rel=0" width="640" height="360" frameborder="0"] How have the Snowden revelations changed your views about privacy? [Image by Josh Hallett via Flickr]
“Sorry for the inconvenience, I'm in Limassol, Cyprus. I am here for a week and I just lost my bag containing all my important items, phone and money at the bus station. I need some help from you. Thanks” Many of you have seen these messages and some of you already know what the name of the game is. Yes, it’s another type of Internet scam, an imposter scam variant. I got this message last week from a photo club acquaintance. Or to be precise, the message was in bad Swedish from Google translate. Here’s what happened. First I got the mail. Needless to say, I never suspected that he was in trouble in Limassol. Instead I called him to check if he was aware of the scam. He was, I wasn’t the first to react. Several others had contacted him before me and some were posting warnings to his friends on Facebook. These scams start by someone breaking in to the victim’s web mail, which was Gmail in this case. This can happen because of a bad password, a phishing attack, malware in the computer or a breach in some other system. Then the scammer checks the settings and correspondence to find out what language the victim is using. The next step is to send a message like the above to all the victim’s contacts. The victim had reacted correctly and changed the Gmail password ASAP. But I wanted to verify and replied to the scam mail anyway, asking what I can do to help. One hour later I got this: “Thanks, I need to borrow about 1000 euros, will pay you back as soon as I get home. Western Union Money Transfer is the fastest option to wire funds to me. All you need to do is find the nearest Western Union shop and the money will be sent in minutes. See details needed WU transfer below. Name: (Redacted) Address: Limassol, Cyprus you must email me the reference number provided on the payment slip as soon as you make the transfer so I can receive money here. Thank you,” Now it should be obvious for everyone how this kind of scam works. Once the scammers get the reference number they just go to Western Union to cash in. Most recipients will not fall for this, but the scammers will get a nice profit if even one or two contacts send money. But wait. To pull this off, the scammers need to retain control over the mail account. They need to send the second mail and receive the reference number. How can this work if the victim had changed his password? This works by utilizing human’s inability to notice tiny details. The scammers will register a new mail account with an address that is almost identical to the victim’s. The first mail comes from the victim’s account, but directs replies to the new account. So the conversation can continue with the new account that people believe belongs to the victim. The new address may have a misspelled name or use a different separator between the first and last names. Or be in a different domain that is almost the same as the real one. The two addresses are totally different for computers, but a human need to pay close attention to notice the difference. How many of you would notice if a mail address changes from say Bill.Gates@gmail.com to BiII_Gates@mail.com? (How many differences do you notice, right answer at the end?) To be honest, I was sloppy too in this case and didn’t at first see the tiny difference. In theory it is also possible that webmail servers may leave active sessions open and let the scammers keep using the hacked account for a while after the password has been changed. I just tested this on Gmail. They close old sessions automatically pretty quickly, but it is anyway a good idea to use the security settings and manually terminate any connection the scammers may have open. I exchanged a couple of mails with this person the day after. He told that the scammers had changed the webmail user interface to Arabic, which probably is a hint about where they are from. I was just about to press send when I remembered to check the mail address. Bummer, the scammer’s address was still there so my reply would not have reached him unless I had typed the address manually. The account’s reply-to was still set to the scammer’s fake account. OK, let’s collect a checklist that helps identifying these scams. If someone asks for urgent help by mail, assume it’s a scam. These scams are a far more common than real requests for help. We are of course all ready to help friends, but are YOU really the one that the victim would contact in this situation? Are you close enough? How likely is it that you are close enough, but still had no clue he was travelling in Cyprus? Creating urgency is a very basic tool for scammers. Something must be done NOW so that people haven't got time to think or talk to others. The scammers may or may not be able to write correct English, but other languages are most likely hilarious Google-translations. Bad grammar is a strong warning sign. Requesting money using Western Union is another red flag. Wire transfer of money provides pretty much zero security for the sender, and scammers like that. Many scammers in this category try to fake an embarrassing situation and ask the recipient to not tell anyone else, to reduce the risk that someone else sees through it. These messages often state that the phone is lost to prevent the recipient from calling to check. But that is exactly what you should do anyway. Next checklist, how to deal with a situation where your account has been hijacked and used for scams. Act promptly. Change the mail account’s passwords. Check the webmail settings and especially the reply-to address. Correct any changed settings. Check for a function in the web mail that terminates open sessions from other devices. Gmail has a “Secure your account” -wizard under the account’s security settings. It’s a good idea to go through it. Inform your friends. A fast Facebook update may reach them before they see the scammer’s mail and prevent someone from falling for it. It also helps raising awareness. And finally, how to not be a victim in the first place. This is really about account security basics. Make sure you use a decent password. It’s easier to maintain good password habits with a password manager. Activate two-factor authentication on your important accounts. I think anyone’s main mail account is important enough for it. Learn to recognize phishing scams as they are a very common way to break into accounts. Maintain proper malware protection on all your devices. Spyware is a common way to steal account passwords. The last checklist is primarily about protecting your account. But that’s not the full picture. Imagine one of your friends falls for the scam and loses 1000 € when your account is hacked. It is kind of nice that someone cares that much about you, but losing money for it is not nice. Yes, the criminal scammer is naturally the primarily responsible. And yes, people who fall for the scam can to some extent blame themselves. But the one with the hacked account carries a piece of responsibility too. He or she could have avoided the whole incident with the tools described above. Caring about your account security is caring about your friends too! And last but not least. Knowledge is as usual the strongest weapon against scams. They work only as long as there are people who don’t recognize the scam pattern. Help fighting scam by spreading the word! Safe surfing, Micke PS. The two mail addresses above have 3 significant differences. 1. The name separator has changed from a dot to an underscore. 2. The domain name is mail.com instead of gmail.com. 3. The two lower case Ls in Bill has been replaced with capital I. Each of these changes is enough to make it a totally separate mail address. Image by Yumi Kimura
Fresh off his latest talk at at TEDxBrussels, our Chief Research Officer Mikko Hypponen sat down for a little session of "ask me anything" on reddit. You can read all of the questions people had for him and answers here. WARNING: There is a lot to go through. With over 3,200 comment's, Mikko's AMA ranks among one of the more popular threads in the subreddit's history. For a quick taste of what Mikko had to say about artificial intelligence, Tor, and Edward Snowden, here are slightly edited versions of 5 of our favorite questions and answers. How safe are current smart phones and how secure are their connections? - Jadeyard The operating systems on our current phones (and tablets) are clearly more secure than the operating systems on our computers. That's mostly because they are much more restricted. Windows Phones and iOS devices don't have a real malware problem (they still have to worry about things like phishing though). Android is the only smartphone platform that has real-world malware for it (but most of that is found in China and is coming from 3rd party app stores). It is interesting the Android is the first Linux distribution to have a real-world malware problem. Lots of people are afraid of the viruses and malware only simply because they are all over the news and relatively easy to explain to. I am personally more afraid of the silently allowed data mining (i.e. the amount of info Google can get their hands on) and social engineering style of "hacking". How would you compare these two different threats and their threat levels on Average Joes point of view - which of them is more likely to cause some harm. Or is there something else to be more afraid of even more (govermental level hacks/attacks)? - BadTaster There are different problems: problems with security and problems with privacy. Companies like Google and Facebook make money by trying to gather as much information about you as they can. But Google and Facebook are not criminals and they are not breaking the law. Security problems come from criminals who do break the law and who directly try to steal from you with attacks like banking trojans or credit card keyloggers. Normal, everyday people do regularily run into both problems. I guess getting hit by a criminal attack is worse, but getting your privacy eroded is not a laughing matter either. Blanket surveillance of the internet also affects us all. But comparing these threats to each other is hard. Hi, Mikko! Do you subscribe to Elon Musk's statements and conceptions of AI being the single biggest threat to humans? - matti80 Elon is the man. I've always thought of Tony Stark as my role model and Elon is the closest thing we have in the real world. And he's right. Artificial Intelligence is scary. I believe introducing an entity with superior intelligence into your own biosphere is a basic evolutionary mistake. Europol's cybercrime taskforce recently took down over a hundred darknet servers. Did the news shake your faith in TOR? - brain4narchy People use Tor for surfing the normal web anonymized, and they use Tor Hidden Service for running websites that are only accessible for Tor users. Both Tor use cases can be targeted by various kinds of attacks. Just like anywhere else, there is no absolute security in Tor either. I guess the takedown showed more about capabilities of current law enforcement than anything else. I use Tor regularly to gain access to sites in the Tor Hidden Service, but for protecting my own privacy, I don't rely on Tor. I use VPNs instead. In addition to providing you an exit node from another location, VPNs also encrypt your traffic. However, Tor is free and it's open source. Most VPNs are closed source, and you have to pay for them. And you have to rely on the VPN provider, so choose carefully. We have a VPN product of our own, which is what I use. If you ever met Snowden what would be the first question you would ask him? - SaPro19 'What would you like to drink? It's on me.' Cheers, Sandra