Privacy Please

Why secure businesses are productive businesses

It’s our pleasure to introduce Emma, an F-Secure Marketing Specialist who works in Global Marketing. She specializes in corporate protection that keeps businesses thriving. With the launch of our new Software Updater solution for business, we’re going to be focusing more on corporate security in the future so we thought we’d start by introducing Emma and giving you her thoughts on the challenges our corporate customers face.

We started off by asking Emma what it is she likes most about her job.

“It’s quite difficult to pinpoint one single thing that I most enjoy at work,” she told us, “since one of my favorite things about my job is the variety of tasks. However, one of the best parts of my job is definitely creating content. Telling stories is fun, and I hope that we also succeed in communicating in ways and about topics that are relevant and of interest to our target audience.”

That audience is made up of F-Secure partners —some of the best and brightest business minds around the globe.

Like many of us at F-Secure, Emma enjoys the unique opportunity to work with and around some of the world’s foremost experts in digital threats.

“During my time at F-Secure, I have had the chance to learn not only a whole lot of new things about marketing, but also about the industry and the threat landscape,” she said.

Her job also puts her in touch with the current challenges that exist in securing the workplace.

“There’s no single threat that most affects businesses,” she told us. “Rather, organizations of all sizes are affected by cyber crime in all it’s different forms and variations, but one clear purpose: to steal money and confidential data. Even small businesses are increasingly becoming the target of these attacks, as many of them lack the resources and expertise to protect their irreplaceable assets.”

The threat landscape is always evolving but one aspect that is increasingly scary to businesses is software vulnerabilities.

“Recently, we’ve seen an increasing amount of attempts to gain access to a computer through vulnerability exploitation – the art of finding a security hole in any software and using that as a way to infect the machine. Vulnerabilities in Java and Internet Explorer have been all over the news, and criminals haven’t left these opportunities unused.”

She pointed out a perfect example of this. @TimoHirvonen from the F-Secure Labs recently posted an example of just how quickly a criminal can go from vulnerability to exploit. It’s scary.

That’s where F-Secure comes in, of course.

Emma explains: “Our portfolio covers a whole range of customer needs, from organizations willing to manage their solution on their own to a fully outsourced solution where IT security is managed by a trusted partner. We protect all layers of the organization from desktop PCs, laptops and mobile phones to file servers and email servers. In addition, our advanced management tools make it possible to monitor and manage a network.”

F-Secure was the first security company in the world to offer security as a service. Many businesses find that by relying on us for the best protection in the world doesn’t just save them time and money. It frees them up to concentrate on what matters most.

“Security as a Service has proven to be a success and it is increasingly popular among businesses. Outsourcing security to a partner means worry-free and reliable protection that is always backed up by F-Secure’s world class technology,” Emma told us. “When professionals take care of security, you can focus on your core business. Security as a Service is a great solution especially for those businesses, large and small, that don’t have the necessary expertise.”

How can F-Secure affect your workplace?

“Ensuring high-quality protection ensures uninterrupted work and keeps an organization running. Actually, the challenge with security is that it is only noticed when something negative happens,” she said.

But for Emma, security that works best is security that you don’t notice.

“Security is paramount for business but it should not come at the cost of usability. Our objective is to offer our customers the best protection without unnecessary impact on performance or distraction.”

When this happens everyone performs better.

“At best, IT security can improve productivity,” she said. “Think about email, for example. Email is a vital business tool for companies, but spam email traffic can reduce employee productivity and burden the IT infrastructure. Effective and accurate virus and spam filtering saves internal network bandwidth and increases productivity.”

Most businesses have had email security in mind for years but forward-thinking businesses are thinking ahead. Optimal software performance prevents online crime and keeps businesses functioning optimally when it matters most.

“Another example could be updating software. Keeping software up-to-date fixes holes in security,” Emma told us, “but can also keep software and applications running smoothly and reliably during critical times.”

For business, those critical times are the last moments when you want to think about security. And that’s why Emma and F-Secure are here, so you don’t have to.

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Asian mother and daughter talking to family on digital tablet

Kids need better protection – An open letter to developers and decision makers

Tuesday February 9th is Safer Internet Day this year. An excellent time to sit down and reflect about what kind of Internet we offer to our kids. And what kind of electronic environment they will inherit from us. I have to be blunt here. Our children love their smartphones and the net. They have access to a lot of stuff that interest them. And it’s their new cool way to be in contact with each other. But the net is not designed for them and even younger children are getting connected smartphones. Technology does not support parents properly and they are often left with very poor visibility into what their kids are doing on-line. This manifests itself as a wide range of problems, from addiction to cyber bullying and grooming. The situation is not healthy! There are several factors that contribute to this huge problem: The future’s main connectivity devices, the handhelds, are not suitable for kids. Rudimentary features that help protect children are starting to appear, but the development is too slow. Social media turns a blind eye to children’s and parents’ needs. Most services only offer one single user experience for both children and adults, and do not recognize parent-child relationships. Legislation and controlling authorities are national while Internet is global. We will not achieve much without a globally harmonized framework that both device manufacturers and service providers adhere to. Let’s take a closer look at these three issues. Mobile devices based on iOS and Android have made significant security advances compared to our old-school desktop computers. The sandboxed app model, where applications only have limited permissions in the system, is good at keeping malware at bay. The downside is however that you can’t make traditional anti-malware products for these environments. These products used to carry an overall responsibility for what happens in the system and monitor activity at many levels. The new model helps fight malware, but there’s a wide range of other threats and unsuitable content that can’t be fought efficiently anymore. We at F-Secure have a lot of technology and knowledge that can keep devices safe. It’s frustrating that we can’t deploy that technology efficiently in the devices our kids love to use. We can make things like a safe browser that filters out unwanted content, but we can’t filter what the kids are accessing through other apps. And forcing the kids to use our safe browser exclusively requires tricky configuration. Device manufacturers should recognize the need for parental control at the mobile devices. They should provide functionality that enable us to enforce a managed and safe experience for the kids across all apps. Privacy is an issue of paramount importance in social media. Most platforms have implemented good tools enabling users to manage their privacy. This is great, but it has a downside just like the app model in mobile operating systems. Kids can sign up in social media and enjoy the same privacy protection as adults. Also against their parents. What we need is a special kind of child account that must be tied to one or more adult accounts. The adults would have some level of visibility into what the kid is doing. But full visibility is probably not the right way to implement this. Remember that children also have a certain right to privacy. A good start would be to show whom the kid is communicating with and how often. But without showing the message contents. That would already enable the parents to spot cyberbullying and grooming patterns in an early phase. But what if the kids sign up as adults with a false year of birth? There’s currently no reliable way to stop that without implementing strong identity checks for new users. And that is principally unfeasible. Device control could be the answer. If parents can lock the social media accounts used on the device, then they could at the same time ensure that the kid really is using a child account that is connected to the parents. The ideas presented here are all significant changes. The device manufacturers and social media companies may have limited motivation to drive them as they aren’t linked to their business models. It is therefore very important that there is an external, centralized driving force. The authorities. And that this force is globally harmonized. This is where it becomes really challenging. Many of the problems we face on Internet today are somehow related to the lack of global harmonization. This area is no exception. The tools we are left with today are pretty much talking to the kids, setting clear rules and threatening to take away the smartphone. Some of the problems can no doubt be solved this way. But there is still the risk that destructive on-line scenarios can develop for too long before the parents notice. So status quo is really not an acceptable state. I also really hope that parents don’t get scared and solve the problem by not buying the kids a smartphone at all. This is even worse than the apparent dangers posed by an uncontrolled net. The ability to use smart devices and social media will be a fundamental skill in the future society. They deserve to start practicing for that early. And mobile devices are also becoming tools that tie the group together. A kid without a smartphone is soon an outsider. So the no smartphone strategy is not really an alternative anymore. Yes, this is an epic issue. It’s clear that we can’t solve it overnight. But we must start working towards these goals ASAP. Mobile devices and Internet will be a cornerstone in tomorrow’s society. In our children’s society. We owe them a net that is better suited for the little ones. We will not achieve this during our kids’ childhood. But we must start working now to make this reality for our grandchildren.   Micke

February 8, 2016
BY 
Mikko Hypponen

Mikko Hypponen’s Malware Hall of Fame

Mikko Hypponen is one of the world’s most prominent cyber security experts. Described as a “virus hunter” in a Vanity Fair profile called “The Code Warrior”, Hypponen has spent nearly 25 years with F-Secure protecting people from computer viruses, worms, trojans, and other types of malware. In 2011, Hypponen travelled to Pakistan to meet the men behind the first known PC virus – Brain.A. [youtube https://www.youtube.com/watch?v=lnedOWfPKT0&w=560&h=315] The Brain virus was released in January of 1986, making January 2016 the 30th anniversary of this milestone in malware history. I thought it would be interesting to reach out to Mikko and ask him about other families of malware that standout as being noteworthy. So here’s Mikko’s list of some of the most infamous malware families (including viruses, worms, trojans, etc) that’ve pestered, frustrated, and even extorted computer users over the past few decades. 1990 Form – Form was a common computer virus identified in 1990, and for several years, was arguably the most prominent computer virus in the world. Spread through 3.5” floppy disks, it infected millions of computers throughout the world, and is possibly one of the most widespread viruses in history. 1992 Michelangelo – Michelangelo earns a place on the list for being the first truly global virus scare. It was named after the famous artist because the virus remained dormant until March 6 (the artist’s birthday), when it would awaken and overwrite sections of infected hard disks, thereby making the information inaccessible and the computer unusable. The virus was never particularly prominent compared to some of its contemporaries, but its destructive nature and subtlety helped spread Michelangelo Madness throughout the globe. 1995 Concept – Concept was the very first macro virus – a type of virus that infects applications such as Microsoft Word. It was a very prominent security concern in the mid-nineties, and even though it was successful in propagating itself organically during this time, it hasn’t been seen in over a decade. As the first macro virus, it was notable in that it spread by hiding itself as a Word doc and then infecting computers as those documents were shared. By using Word, it could use both Windows PCs and Macs to spread infections, as the software could run on both platforms. 1999 Melissa – Melissa, supposedly named after an exotic dancer, was a computer virus that sent infected Word documents to contacts in victims’ Outlook address book. While the virus was not designed to be particularly destructive, its rapid proliferation through the Internet wreaked considerable havoc on corporate servers and infrastructure. Some accounts claim that it infected twenty percent of computers globally, and the man eventually convicted of releasing the virus into the wild admitted to causing eighty million dollars in financial losses. 2000 Loveletter – Loveletter, also widely known as ILOVEYOU, was a prominent email worm that was able to spread itself throughout the globe in a matter of hours by promising victims a little bit of love. Disguising itself as a chain, love-themed email to recipients helped it quickly spread from its Filipino origin through Asia, Europe and North America. To this date, it is one of the largest malware outbreaks of all time, and responsible for an estimated 5.5 billion dollars of damage. 2001 Code Red – Code Red was the first fully-automated network worm for Windows. As in users would not have to interact with a machine in order to spread the infection. Code Red’s most infamous day was July 19th, 2001, when it successfully infected 300,000 servers. The worm was programmed to spread itself on certain days, and then execute distributed denial-of-service (DDoS) attacks on others, and was used against several different targets (including The White House). 2003 Slammer, Lovsan, and Sobig – Ok, so there’s three here and not just one. But they all occurred very close together, and unfortunately, all three were worms responsible for massive, global malware outbreaks. Slammer targeted servers so it’s presence wasn’t readily apparent to end users (save some lagging when they were attempting to access an infected server). Lovesan, however was able to infect end users running Windows ME or Windows XP, and use the infected machines in DDoS attacks. Sobig spread itself through email and network drives, and contained a trojan in order to cause more headaches for infected users. However, it appears that the trojan feature did not function as expected. These three worms infected millions of machines, and made headlines all over the world. 2004 Sasser – A computer worm that can be considered as the last large “hobbyist” outbreak. This is significant as it signaled the end of an era when most malware was written by people who were simply curious to see what the malware could do. Nowadays, malware has a more specific, insidious purpose, such as stealing information or making money. 2006 Warezov – A two-year email worm campaign perpetuated by professional criminals, Warezov gained notoriety for downloading new versions of itself from remote servers – sometimes as frequently as every 30 minutes, according to a 2006 interview with Mikko. 2007 Storm Worm (also called Small.dam) – Storm Worm was a trojan that was spread as an attachment to spam emails. But more importantly, it was a combination of complex and advanced virus techniques that criminals were able to use to make money by using infected machines as part of a botnet. 2013 Cryptolocker – A notorious ransomware family, Cryptolocker was spread through malicious email attachments, as well as the infamous Gameover Zeus botnet. Infected victims would find their hard drives suddenly encrypted, essentially locking them out of their devices and data until they paid a ransom to the perpetrators. While the FBI, in cooperation with other law enforcement agencies and security companies (including F-Secure), were able to disrupt the operation, the perpetrators were able to use Cryptolocker to extort about 3 million dollars from victims before being stopped. Other notable mentions include the 2005 Sony rootkit (for being distributed on Sony BMG CD-ROMs on their behalf), the still prominent Downadup worm from 2008 (for infecting millions, including armed forces of several countries and police departments), and the well-known Stuxnet virus from 2010 (for both its sophistication and its apparent state-sponsorship). If you want to know more about the history of computer viruses, you can check out Computer Invaders: The 25 Most Infamous PC Viruses of All Time!

January 29, 2016
BY 
Scam

Yes, it’s OK to play with scammers

This TED talk is so hilarious that I just have to share it with you. Watch it! British comedian James Veitch is engaging in the noble art of scam baiting, or scamming the scammers. The same as this site is dedicated to, or when I almost sold my boat to Mexico. I guess most or all of you already know how to spot an advance payment scam, aka. Nigerian scam. But James has some more to offer here. He’s making two important points, in addition to the excellent entertainment value. People often warns about engaging in any kind of conversation with these scammers. They are after all criminals and it’s safest to steer clear of them. I disagree, just like James. The people behind this kind of scams is not exactly the violent drug mafia. As a matter of fact, anyone who can use e-mail and Google Translate can set up a scam like this. And they are located in some poor remote country, typically in Africa. So it’s extremely unlikely that any of them would start hunting down people who play with them. That would disrupt their everyday business and cut profits, cost money and introduce the risk to get caught. But I do discourage people from engaging in scam baiting under their real identity. Set up a new mail account under a false name and never reveal any real contact info to them. You can reply from a different address than where you got the original spam. They are pumping out millions of spam messages and will not even notice the changed address. This adds an additional layer of security. And more important, it keeps your real inbox free of spam. Use their own tactic. Create a false identity with name, address, profession and country of residence. Stick to that story and make sure not a single bit of it is true. Read more about how to scam bait at 419eater.com. The other point is that scam baiting is a good deed. It keeps the scammers busy and ties up their resources. Resources that otherwise would have been used to scam a real victim and cause real damage. A single scam baiter can’t of course save the world, but they would probably shut down if all of us spent an hour a week scam baiting. And it can be fun so why not? A good scam baiter can be a real pain in the a** for the scammers. Be prepared to get some threats and evil language when they realize what is going on. Consider that as a trophy, a proof that you did it right. Don’t feel bad for them. They did after all contact you with the sole purpose to scam you for money.   Safe scam baiting, Micke   Image: Screenshot from ted.com  

January 28, 2016
BY