How to Protect Your New PC, Tablet or Phone

mypreciousphoneIf you’re like me, whenever I get new PC, smartphone or tablet, the box is open and the screen is coming to life as soon as I get a chance.

Here are a few suggestions to help you get off to a safe start from the moment you’ve got your system up and running.

PC–Laptop or Desktop

1. Make sure you’re running the most up to date software.
There have likely been several system updates since your hardware was packaged and you opened it. Hopefully your system updated itself or prompted you to update as you installed. But it’s always a good idea to double check. You can do go to Windows Update for your Windows machine. On a Mac, just click on the apple in the top left of your desktop and select, Software Update. You also want to make sure your other software is current and isn’t leaving some hole that can be exploited by an online criminal. You can update each program one-by-one or use our free Health Check.

2. Install security software.
Of course, as company that’s been protecting computers for 25 years, we believe security software including anti-virus is crucial. But don’t just take our word for it. Most, if not all, law enforcement agencies, governments and experts agree that you need security software if you’re planning to use the Internet. So if you aren’t going to use our award-winning Internet Security–which we invite you to try for free–please use another.

3. Choose a backup.Yes, we’re also in the backup business because we believe it’s essential to safe, smart computing. But if you aren’t going to use our Online Backup, you can use an external hard drive, DVDs or some other backup solution. But as our Mikko Hypponen demonstrated in his TED Talk, a reliable backup can save the day.

You may also want to: Uninstall all the programs that came on your PC as promotions if you know you won’t be using them. If you’re super security conscious, you should also disable all your Java plug-ins or make sure they never get enabled–unless you need them.

Smartphone or Tablet

After you’ve registered your accounts and synced your phone when possible, your mobile device is a lot like your PC.

1. Install mobile security.
We also offer Mobile Security for Android that protects your smartphone and tablet from bad apps and scams that are even more tricky on mobile browsers. Some say Android is replacing Windows as the number one target of online criminals–if that happens, it will be the result of too many people not protecting their phones.

Sorry, there’s no iPhone mobile security available yet because Apple isn’t allowing anyone to develop such apps and is relying on keeping bad guys out with its well-policed app store. But if you do not jailbreak your iPhone, it will likely be safe from bad apps.

2. Choose a backup.
You can choose from a variety of backup services for your smartphone, which as you know soon fills up with irreplaceable content. You can also backup by dragging and dropping your content to your backed up PC whenever you dock your phone.  Set up your Android to save your settings regardless of what happens to your device. Just go to Settings > Privacy, and make sure that “Back up my settings” and “Automatic restore” are checked off.

3. Install Anti-Theft.
It just makes sense that you’re more likely to misplace your phone or tablet than your PC. But it’s also simple to track your device and protect your data if it falls out of your hands. We offer free Anti-Theft. Apple offers a Find My iPhone app for free.

4. Stick to Official App Stores.
If you get your apps from the official Google Play or ITunes store, you will likely never deal with a malicious app. Be sure to check user reviews and stick with software that has a proven record.

Enjoy your new toy!

Sandra

More posts from this topic

crime scene

Help! I lost my wallet, phone and everything! I need 1000 €!

“Sorry for the inconvenience, I'm in Limassol, Cyprus. I am here for a week and I just lost my bag containing all my important items, phone and money at the bus station. I need some help from you. Thanks” Many of you have seen these messages and some of you already know what the name of the game is. Yes, it’s another type of Internet scam, an imposter scam variant. I got this message last week from a photo club acquaintance. Or to be precise, the message was in bad Swedish from Google translate. Here’s what happened. First I got the mail. Needless to say, I never suspected that he was in trouble in Limassol. Instead I called him to check if he was aware of the scam. He was, I wasn’t the first to react. Several others had contacted him before me and some were posting warnings to his friends on Facebook. These scams start by someone breaking in to the victim’s web mail, which was Gmail in this case. This can happen because of a bad password, a phishing attack, malware in the computer or a breach in some other system. Then the scammer checks the settings and correspondence to find out what language the victim is using. The next step is to send a message like the above to all the victim’s contacts. The victim had reacted correctly and changed the Gmail password ASAP. But I wanted to verify and replied to the scam mail anyway, asking what I can do to help. One hour later I got this: “Thanks, I need to borrow about 1000 euros, will pay you back as soon as I get home. Western Union Money Transfer is the fastest option to wire funds to me. All you need to do is find the nearest Western Union shop and the money will be sent in minutes. See details needed WU transfer below. Name: (Redacted) Address: Limassol, Cyprus you must email me the reference number provided on the payment slip as soon as you make the transfer so I can receive money here. Thank you,” Now it should be obvious for everyone how this kind of scam works. Once the scammers get the reference number they just go to Western Union to cash in. Most recipients will not fall for this, but the scammers will get a nice profit if even one or two contacts send money. But wait. To pull this off, the scammers need to retain control over the mail account. They need to send the second mail and receive the reference number. How can this work if the victim had changed his password? This works by utilizing human’s inability to notice tiny details. The scammers will register a new mail account with an address that is almost identical to the victim’s. The first mail comes from the victim’s account, but directs replies to the new account. So the conversation can continue with the new account that people believe belongs to the victim. The new address may have a misspelled name or use a different separator between the first and last names. Or be in a different domain that is almost the same as the real one. The two addresses are totally different for computers, but a human need to pay close attention to notice the difference. How many of you would notice if a mail address changes from say Bill.Gates@gmail.com to BiII_Gates@mail.com? (How many differences do you notice, right answer at the end?) To be honest, I was sloppy too in this case and didn’t at first see the tiny difference. In theory it is also possible that webmail servers may leave active sessions open and let the scammers keep using the hacked account for a while after the password has been changed. I just tested this on Gmail. They close old sessions automatically pretty quickly, but it is anyway a good idea to use the security settings and manually terminate any connection the scammers may have open. I exchanged a couple of mails with this person the day after. He told that the scammers had changed the webmail user interface to Arabic, which probably is a hint about where they are from. I was just about to press send when I remembered to check the mail address. Bummer, the scammer’s address was still there so my reply would not have reached him unless I had typed the address manually. The account’s reply-to was still set to the scammer’s fake account. OK, let’s collect a checklist that helps identifying these scams. If someone asks for urgent help by mail, assume it’s a scam. These scams are a far more common than real requests for help. We are of course all ready to help friends, but are YOU really the one that the victim would contact in this situation? Are you close enough? How likely is it that you are close enough, but still had no clue he was travelling in Cyprus? Creating urgency is a very basic tool for scammers. Something must be done NOW so that people haven't got time to think or talk to others. The scammers may or may not be able to write correct English, but other languages are most likely hilarious Google-translations. Bad grammar is a strong warning sign. Requesting money using Western Union is another red flag. Wire transfer of money provides pretty much zero security for the sender, and scammers like that. Many scammers in this category try to fake an embarrassing situation and ask the recipient to not tell anyone else, to reduce the risk that someone else sees through it. These messages often state that the phone is lost to prevent the recipient from calling to check. But that is exactly what you should do anyway. Next checklist, how to deal with a situation where your account has been hijacked and used for scams. Act promptly. Change the mail account’s passwords. Check the webmail settings and especially the reply-to address. Correct any changed settings. Check for a function in the web mail that terminates open sessions from other devices. Gmail has a “Secure your account” -wizard under the account’s security settings. It’s a good idea to go through it. Inform your friends. A fast Facebook update may reach them before they see the scammer’s mail and prevent someone from falling for it. It also helps raising awareness. And finally, how to not be a victim in the first place. This is really about account security basics. Make sure you use a decent password. It’s easier to maintain good password habits with a password manager. Activate two-factor authentication on your important accounts. I think anyone’s main mail account is important enough for it. Learn to recognize phishing scams as they are a very common way to break into accounts. Maintain proper malware protection on all your devices. Spyware is a common way to steal account passwords. The last checklist is primarily about protecting your account. But that’s not the full picture. Imagine one of your friends falls for the scam and loses 1000 € when your account is hacked. It is kind of nice that someone cares that much about you, but losing money for it is not nice. Yes, the criminal scammer is naturally the primarily responsible. And yes, people who fall for the scam can to some extent blame themselves. But the one with the hacked account carries a piece of responsibility too. He or she could have avoided the whole incident with the tools described above. Caring about your account security is caring about your friends too! And last but not least. Knowledge is as usual the strongest weapon against scams. They work only as long as there are people who don’t recognize the scam pattern. Help fighting scam by spreading the word!   Safe surfing, Micke   PS. The two mail addresses above have 3 significant differences. 1. The name separator has changed from a dot to an underscore. 2. The domain name is mail.com instead of gmail.com. 3. The two lower case Ls in Bill has been replaced with capital I. Each of these changes is enough to make it a totally separate mail address.   Image by Yumi Kimura

Dec 8, 2014
BY 
AMA

5 of the best answers from @mikko’s reddit AMA

Fresh off his latest talk at at TEDxBrussels, our Chief Research Officer Mikko Hypponen sat down for a little session of "ask me anything" on reddit. You can read all of the questions people had for him and answers here. WARNING: There is a lot to go through. With over 3,200 comment's, Mikko's AMA ranks among one of the more popular threads in the subreddit's history. For a quick taste of what Mikko had to say about artificial intelligence, Tor, and Edward Snowden, here are slightly edited versions of 5 of our favorite questions and answers. How safe are current smart phones and how secure are their connections? - Jadeyard The operating systems on our current phones (and tablets) are clearly more secure than the operating systems on our computers. That's mostly because they are much more restricted. Windows Phones and iOS devices don't have a real malware problem (they still have to worry about things like phishing though). Android is the only smartphone platform that has real-world malware for it (but most of that is found in China and is coming from 3rd party app stores). It is interesting the Android is the first Linux distribution to have a real-world malware problem. Lots of people are afraid of the viruses and malware only simply because they are all over the news and relatively easy to explain to. I am personally more afraid of the silently allowed data mining (i.e. the amount of info Google can get their hands on) and social engineering style of "hacking". How would you compare these two different threats and their threat levels on Average Joes point of view - which of them is more likely to cause some harm. Or is there something else to be more afraid of even more (govermental level hacks/attacks)? - BadTaster There are different problems: problems with security and problems with privacy. Companies like Google and Facebook make money by trying to gather as much information about you as they can. But Google and Facebook are not criminals and they are not breaking the law. Security problems come from criminals who do break the law and who directly try to steal from you with attacks like banking trojans or credit card keyloggers. Normal, everyday people do regularily run into both problems. I guess getting hit by a criminal attack is worse, but getting your privacy eroded is not a laughing matter either. Blanket surveillance of the internet also affects us all. But comparing these threats to each other is hard. Hi, Mikko! Do you subscribe to Elon Musk's statements and conceptions of AI being the single biggest threat to humans? - matti80 Elon is the man. I've always thought of Tony Stark as my role model and Elon is the closest thing we have in the real world. And he's right. Artificial Intelligence is scary. I believe introducing an entity with superior intelligence into your own biosphere is a basic evolutionary mistake. Europol's cybercrime taskforce recently took down over a hundred darknet servers. Did the news shake your faith in TOR? - brain4narchy People use Tor for surfing the normal web anonymized, and they use Tor Hidden Service for running websites that are only accessible for Tor users. Both Tor use cases can be targeted by various kinds of attacks. Just like anywhere else, there is no absolute security in Tor either. I guess the takedown showed more about capabilities of current law enforcement than anything else. I use Tor regularly to gain access to sites in the Tor Hidden Service, but for protecting my own privacy, I don't rely on Tor. I use VPNs instead. In addition to providing you an exit node from another location, VPNs also encrypt your traffic. However, Tor is free and it's open source. Most VPNs are closed source, and you have to pay for them. And you have to rely on the VPN provider, so choose carefully. We have a VPN product of our own, which is what I use. If you ever met Snowden what would be the first question you would ask him? - SaPro19 'What would you like to drink? It's on me.' Cheers, Sandra

Dec 5, 2014
network

What is a supercookie and why is it more important than you think?

Many techie terms in the headlines lately. Supercookies, supertrackers, HTTP headers and X-UIDH. If you just skim the news you will learn that this is some kind of new threat against our privacy. But what is it really? Let’s dig a bit deeper. We will discover that this is an issue of surprisingly big importance. Cookies are already familiar to most of us. These are small pieces of information that a web server can ask our browser to store. They are very useful for identifying users and managing sessions. They are designed with security and privacy in mind, and users can control how these cookies are used. In short, they are essential, they can be a privacy problem but we have tools to manage that threat. What’s said above is good for us ordinary folks, but not so good for advertisers. Users get more and more privacy-aware and execute their ability to opt out from too excessive tracking. The mobile device revolution has also changed the game. More and more of our Internet access is done through apps instead of the browser. This is like using a separate “browser” for all the services we use, and this makes it a lot harder to get an overall picture of our surfing habits. And that’s exactly what advertisers want, advertising is like a lottery with bad odds unless they know who’s watching the ad. A new generation of supercookies (* were developed to fight this trend. It is a piece of information that is inserted in your web traffic by your broadband provider. Its purpose is to identify the user from whom the traffic comes. And to generate revenue for the broadband provider by selling information about who you really are to the advertisers. These supercookies are typically used on mobile broadband connections where the subscription is personal, meaning that all traffic on it comes from a single person. So why are supercookies bad? They are inserted in the traffic without your consent and you have no way to opt out. They are not visible at all on your device so there is no way to control them by using browser settings or special tools. They are designed to support advertisers and generate revenue for the mobile broadband provider. Your need for privacy has not been a design goal. They are not domain-specific like ordinary cookies. They are broadcasted to any site you communicate with. They were designed to remain secret. They are hidden in an obscure part of the header information that very few web administrators need to touch. There are two ways to pay for Internet services, with money or by letting someone profile you for marketing purposes. This system combines both. You are utilized for marketing profit by someone you pay money to. But what can and should I do as an ordinary user? Despite the name, this kind of supercookies are technically totally different from ordinary cookies. The privacy challenges related with ordinary cookies are still there and need to be managed. Supercookies have not replaced them. Whatever you do to manage ordinary cookies, keep doing it. Supercookies are only used by some mobile broadband providers. Verizon and AT&T have been most in the headlines, but at least AT&T seems to be ramping down as a result of the bad press. Some other operators are affected as well. If you use a device with a mobile broadband connection, you can test if your provider inserts them. Go to this page while connected over the device’s own data connection, not WiFi. Check what comes after “Broadcast UID:”. This field should be empty. If not, then your broadband provider uses supercookies. Changing provider is one way to get rid of them. Another way is to use a VPN-service. This will encapsulate all your traffic in an encrypted connection, which is impossible to tamper with. We happen to have a great offering for you, F-secure Freedome. Needless to say, using Freedome on your mobile device is a good idea even if you are not affected by these supercookies. Check the site for more details. Last but not least. Even if you’re unaffected, as most of you probably are, this is a great reminder of how important net neutrality is. It means that any carrier that deliver your network traffic should do that only, and not manipulate it for their own profit. This kind of tampering is one evil trick, throttling to extort money from other businesses is another. We take neutrality and equal handling for granted on many other common resources in our society. The road network, the postal service, delivery of electricity, etc. Internet is already a backbone in society and will grow even more important in the future. Maintaining neutrality and fair rules in this network is of paramount importance for our future society.   Safe surfing, Micke   PS. The bad press has already made AT&T drop the supercookies, which is great. All others involved mobile broadband providers may have done the same by the time you are reading this. But this is still an excellent example of why net neutrality is important and need to be guaranteed by legislation.     (* This article uses the simplified term supercookie for the X-UIDH -based tracker values used by Verizon, AT&T and others in November 2014. Supercookie may in other contexts refer to other types of cookie-like objects. The common factor is that a supercookie is more persistent and harder to get rid of than an ordinary cookie.   Image by Jer Thorp  

Nov 18, 2014
BY