How to Protect Your New PC, Tablet or Phone

mypreciousphoneIf you’re like me, whenever I get new PC, smartphone or tablet, the box is open and the screen is coming to life as soon as I get a chance.

Here are a few suggestions to help you get off to a safe start from the moment you’ve got your system up and running.

PC–Laptop or Desktop

1. Make sure you’re running the most up to date software.
There have likely been several system updates since your hardware was packaged and you opened it. Hopefully your system updated itself or prompted you to update as you installed. But it’s always a good idea to double check. You can do go to Windows Update for your Windows machine. On a Mac, just click on the apple in the top left of your desktop and select, Software Update. You also want to make sure your other software is current and isn’t leaving some hole that can be exploited by an online criminal. You can update each program one-by-one or use our free Health Check.

2. Install security software.
Of course, as company that’s been protecting computers for 25 years, we believe security software including anti-virus is crucial. But don’t just take our word for it. Most, if not all, law enforcement agencies, governments and experts agree that you need security software if you’re planning to use the Internet. So if you aren’t going to use our award-winning Internet Security–which we invite you to try for free–please use another.

3. Choose a backup.Yes, we’re also in the backup business because we believe it’s essential to safe, smart computing. But if you aren’t going to use our Online Backup, you can use an external hard drive, DVDs or some other backup solution. But as our Mikko Hypponen demonstrated in his TED Talk, a reliable backup can save the day.

You may also want to: Uninstall all the programs that came on your PC as promotions if you know you won’t be using them. If you’re super security conscious, you should also disable all your Java plug-ins or make sure they never get enabled–unless you need them.

Smartphone or Tablet

After you’ve registered your accounts and synced your phone when possible, your mobile device is a lot like your PC.

1. Install mobile security.
We also offer Mobile Security for Android that protects your smartphone and tablet from bad apps and scams that are even more tricky on mobile browsers. Some say Android is replacing Windows as the number one target of online criminals–if that happens, it will be the result of too many people not protecting their phones.

Sorry, there’s no iPhone mobile security available yet because Apple isn’t allowing anyone to develop such apps and is relying on keeping bad guys out with its well-policed app store. But if you do not jailbreak your iPhone, it will likely be safe from bad apps.

2. Choose a backup.
You can choose from a variety of backup services for your smartphone, which as you know soon fills up with irreplaceable content. You can also backup by dragging and dropping your content to your backed up PC whenever you dock your phone.  Set up your Android to save your settings regardless of what happens to your device. Just go to Settings > Privacy, and make sure that “Back up my settings” and “Automatic restore” are checked off.

3. Install Anti-Theft.
It just makes sense that you’re more likely to misplace your phone or tablet than your PC. But it’s also simple to track your device and protect your data if it falls out of your hands. We offer free Anti-Theft. Apple offers a Find My iPhone app for free.

4. Stick to Official App Stores.
If you get your apps from the official Google Play or ITunes store, you will likely never deal with a malicious app. Be sure to check user reviews and stick with software that has a proven record.

Enjoy your new toy!

Sandra

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Only 10% protected – Interesting study on travelers’ security habits

Kaisu who is working for us is also studying tourism. Her paper on knowledge of and behavior related to information security amongst young travelers was released in May, and is very interesting reading. The world is getting smaller. We travel more and more, and now we can stay online even when travelling. Using IT-services in unknown environments does however introduce new security risks. Kaisu wanted to find out how aware young travelers are of those risks, and what they do to mitigate them. The study contains many interesting facts. Practically all, 95,7%, are carrying a smartphone when travelling. One third is carrying a laptop and one in four a tablet. The most commonly used apps and services are taking pictures, using social networks, communication apps and e-mail, which all are used by about 90% of the travelers. Surfing the web follows close behind at 72%. But I’m not going to repeat it all here. The full story is in the paper. What I find most interesting is however what the report doesn’t state. Everybody is carrying a smartphone and snapping pictures, using social media, surfing the web and communicating. Doesn’t sound too exotic, right? That’s what we do in our everyday life too, not just when travelling. The study does unfortunately not examine the participants’ behavior at home. But I dare to assume that it is quite similar. And I find that to be one of the most valuable findings. Traveling is no longer preventing us from using IT pretty much as we do in our everyday life. I remember when I was a kid long, long ago. This was even before invention of the cellphone. There used to be announcements on the radio in the summer: “Mr. and Mrs. Müller from Germany traveling by car in Lapland. Please contact your son Hans urgently.” Sounds really weird for us who have Messenger, WhatsApp, Facebook, Twitter, Snapchat and Skype installed on our smartphones. There was a time when travelling meant taking a break in your social life. Not anymore. Our social life is today to an increasing extent handled through electronic services. And those services goes with us when travelling, as Kaisu’s study shows. So you have access to the same messaging channels no matter where you are on this small planet. But they all require a data connection, and this is often the main challenge. There are basically two ways to get the data flowing when abroad. You can use data roaming through the cellphone’s ordinary data connection. But that is often too expensive to be feasible, so WiFi offers a good and cheap alternative. Hunting for free WiFi has probably taken the top place on the list of travelers’ concerns, leaving pickpockets and getting burnt in the sun behind. Another conclusion from Kaisu’s study is that travelers have overcome this obstacle, either with data roaming or WiFi. The high usage rates for common services is a clear indication of that. But how do they protect themselves when connecting to exotic networks? About 10% are using a VPN and about 20% say they avoid public WiFi. That leaves us with over 70% who are doing something else, or doing nothing. Some of them are using data roaming, but I’m afraid most of them just use whatever WiFi is available, either ignoring the risks or being totally unaware. That’s not too smart. Connecting to a malicious WiFi network can expose you to eavesdropping, malware attacks, phishing and a handful other nasty tricks. It’s amazing that only 10% of the respondents have found the simple and obvious solution, a VPN. It stands for Virtual Private Network and creates a protected “tunnel” for your data through the potentially harmful free networks. Sounds too nerdy? No, it’s really easy. Just check out Freedome. It’s the super-simple way to be among the smart 10%.   Safe surfing, Micke   PS. I recently let go of my old beloved Nokia Lumia. Why? Mainly because I couldn’t use Freedome on it, and I really want the freedom it gives me while abroad.   Image by Moyan Brenn  

August 24, 2015
BY 
Android

Android’s Stagefright bug – phone vendors taken with their pants down

You have all heard the classic mantra of computer security: use common sense, patch your system and install antivirus. That is still excellent advice, but the world is changing. We used to repeat that mantra over and over to the end users. Now we are entering a new era where we have to stress the importance of updates to manufacturers. We did recently write about how Chrysler reacted fairly quickly to stop Jeeps from being controlled remotely. They made a new firmware version for the vehicles, but didn’t have a good channel to distribute the update. Stagefright on Android demonstrates a similar problem, but potentially far more widespread. Let’s first take a look at Stagefright. What is it really? Stagefright is the name of a module deep inside the Android system. This module is responsible for interpreting video files and playing them on the device. The Stagefright bug is a vulnerability that allows and attacker to take over the system with specially crafted video content. Stagefright is used to automatically create previews of content received through many channels. This is what makes the Stagefright bug really bad. Anyone who can send you a message containing video can potentially break into your Android device without any actions from you. You can use common sense and not open fishy mail attachments, but that doesn’t work here. Stagefright takes a look at inbound content automatically in many cases so common sense won't help. Even worse. There’s not much we can do about it, except wait for a patch from the operator or phone vendor. And many users will be waiting in vain. This is because of how the Android system is developed and licensed. Google is maintaining the core Linux-based system and releasing it under an open license. Phone vendors are using Android, but often not as it comes straight from Google. They try to differentiate and modifies Android to their liking. Google reacted quickly and made a fix for the Stagefright bug. This fix will be distributed to their own Nexus-smartphones soon. But it may not be that simple for the other vendors. They need to verify that the patch is compatible with their customizations, and releasing it to their customers may be a lengthy process. If they even want to patch handsets. Some vendors seems to see products in the cheap smartphone segment as disposable goods. They are not supposed to be long-lived and post-sale maintenance is just a cost. Providing updates and patches would just postpone replacement of the phone, and that’s not in the vendor’s interest. This attitude explains why several Android vendors have very poor processes and systems for sending out updates. Many phones will never be patched. Let’s put this into perspective. Android is the most widespread operating system on this planet. 48 % of the devices shipped in 2014 were Androids (Gartner). And that includes both phones, tablets, laptops and desktop computers. There’s over 1 billion active Android devices (Google’s device activation data). Most of them are vulnerable to Stagefright and many of them will never receive a patch. This is big! Let’s however keep in mind that there is no widespread malware utilizing this vulnerability at the time of writing. But all the ingredients needed to make a massive and harmful worm outbreak are there. Also remember that the bug has existed in Android for over five years, but not been publically known until now. It is perfectly possible that intelligence agencies are utilizing it silently for their own purposes. But can we do anything to protect us? That’s the hard question. This is not intended to be a comprehensive guide, but it is however possible to give some simple advice. You can stop worrying if you have a really old device with an Android version lower than 2.2. It’s not vulnerable. Google Nexus devices will be patched soon. A patch has also been released for devices with the CyanogenMod system. The privacy-optimized BlackPhone is naturally a fast-mover in cases like this. Other devices? It’s probably best to just google for “Stagefright” and the model or vendor name of your device. Look for two things. Information about if and when your device will receive an update and for instructions about how to tweak settings to mitigate the threat. Here’s an example.   Safe surfing, Micke Image by Rob Bulmahn under CC BY 2.0

July 30, 2015
BY 
hacking team, hack like a champion, why hacking team matters

3 reasons the Hacking Team story matters from Mikko Hypponen

Hacking is in the news. The U.S. recently disclosed that it was the victim of what may the biggest, most consequential hack ever. We hacked some politicians. And a group called "Hacking Team" was hacked itself. Brian Krebs reports: Last week, hacktivists posted online 400 GB worth of internal emails, documents and other data stolen from Hacking Team, an Italian security firm that has earned the ire of privacy and civil liberties groups for selling spy software to governments worldwide. The disclosure of a zero-day vulnerability for the Adobe Flash Player the team has used has already led to a clear increase of Flash exploits. But this story has a larger significance, involving serious questions about who governs who can buy spyware surveillance software companies and more. Our Chief Research Office Mikko Hyppönen has been following this story and tweeting insights and context. Reporters from around the world have asked him to elaborate on his thoughts. Here's a look at what he's been telling them 1) What is your opinion about the Hacking Team story? This is a big story. Companies like Hacking Team have been coming to the market over the last 10 years as more and more governments wanted to gain offensive online attack capability but did not have the technical know-how to do it by themselves. There's lots of money in this business. Hacking Team customers included intelligence agencies, militaries and law enforcement. Was what Hacking Team was doing legal? Beats me. I'm not a lawyer. Was what Hacking Team was doing ethical? No, definitely not. For example, they were selling hacking tools to Sudan, whose president is wanted for war crimes and crimes against humanity by the International Criminal Court. Other questionable customers of Hacking Team include the governments of Ethiopia, Egypt, Morocco, Kazakhstan, Azerbaijan, Nigeria and Saudi Arabia. None of these countries are known for their great state of human rights. List of Hacking Team customers: Australia - Australian Federal Police Azerbaijan - Ministry of National Defence Bahrain - Bahrain Chile - Policia de Investigation Colombia - Policia Nacional Intelligencia Cyprus - Cyprus Intelligence Service Czech Republic - UZC Cezch Police Ecuador - Seg. National de intelligencia Egypt - Min. Of Defence Ethiopia - Information Network Security Agency Honduras - Hera Project - NICE Hungary - Special Service National Security Kazakstan - National Security Office Luxembourg - Luxembourg Tax Authority Malaysia - Malaysia Intelligene Mexico - Police Mongolia - Ind. Authoirty Anti Corruption Morocco - Intelligence Agency Nigeria - Bayelsa Government Oman - Excellence Tech group Oman Panama - President Security Office Poland - Central Anticorruption Bureau Russia - Intelligence Kvant Research Saudi Arabia - General Intelligence Presidency Singapore - Infocomm Development Agency South Korea - The Army South Korea Spain - Centro Nacional de Intelligencia Sudan - National Intelligence Security Service Thailand - Thai Police - Dep. Of Correction Tunisia - Tunisia Turkey - Turkish Police USA - FBI Uzbekistan - National Security Service 2) What happens when a company of this kind is a victim of an hacking attack and all of its technology assets are published online?  This was not the first time something like this happened. Last year, Gamma International was hacked. In fact, we believe they were hacked by the same party that hacked Hacking Team. When a company that provides offensive hacking services gets hacked themselves, they are going to have a hard time with their customers. In the case of Hacking Team, their customer list was published. That list included several secretive organizations who would rather not have the world know that they were customers of Hacking Team. For example, executives of Hacking Team probably had to call up the Russian secret intelligence and tell them that there's been a breach and that their customership was now public knowledge. The Hacking Team leak also made at least two zero-exploits public and forced Adobe to put out emergency patches out for Flash. This is not a bad thing by itself: it's good that unknown vulnerabilities that are being exploited become public knowledge. But Adobe probably wasn't happy. Neither was New York Times, as they learned that Hacking Team was using a trojanized iOS app that claimed to be from New York Times to hack iPhones. 3) Is it possible to be protected from malware provided by companies like Hacking Team? Yes. We've added detection for dozens of Hacking Team trojans over the years. Hacking Team had a service where they would update their product to try to avoid signature-based antivirus detections of their programs. However, they would have much harder time in avoiding generic exploit detections. This is demonstrated by their own internal Wiki (which is now public). Let me attach a screenshot from their Wiki showing how we were able to block their exploits with generic behavioural detection: Cheers, Sandra [Image by William Grootonk | Flickr]

July 13, 2015