Dear old and new friends of F-Secure Lokki!
Hei F-Secure Lokin ystävät!
In Finnish / suomeksi: Tämän tekstin lopussa on suomenkielinen yhteenveto uudesta F-Secure Lokki –sovelluksesta! Voit lukea tekstin alkuosan englanniksi tai hypätä suoraan loppuosaan.
F-Secure Lokki is the most accurate and battery friendly personal location sharing app to connect you with your friends and family members. Across the world thousands of people have been taking Lokki into use since mid August when we launched the first version for iPhone and Android devices. We have this week launched a major update to Lokki for iPhone and Android. You can download the new 3.0 version from iTunes and Google Play. For more information on Lokki please visit the F-Secure product page.
We have received a tremendous amount of feedback from all over the world towards Lokki 1.0 and 2.0. This has been really fantastic as it has helped us to improve Lokki. Some of the feedback has been somewhat contradictory so we have decided which way to go. We have read all emails and we have met with a large number of Lokki users during the last couple of months. BIG THANKS to everyone who have spoken with us or sent us messages! Keep them coming! We are making this product for YOU!
Let me tell a few words about this new version 3.0, especially for the old Lokki users out there.
The new Lokki 3.0 in a nutshell
A short summary of the changes in Lokki 3.0 goes as follows: The location accuracy has gone up and the battery consumption has gone down. This has been accomplished by re-writing the software that connects your phone with the Lokki servers. The old Lokki app in your phone was reporting your location every 5…15 minutes to the server, all the time, and especially when there was no WiFi coverage this was consuming quite a lot of battery. The new Lokki reports your location to the Lokki servers only when you or someone in your Lokki group is requesting your location. As you can imagine, most of the time during the day and night there is nobody requesting this information, so your phone does not need to check its location that frequently from the GPS satellites and WiFi networks. A side effect of this change is that we no longer can show the ”has arrived” and ”has left” notifications — they are likely to come back partially in a future version of Lokki, though.
We removed the chat functionality we had built into Lokki after most Lokki users told us that our chat is not on par with the messaging apps they prefer to use. Lokki is primarily about private location sharing so we decided to put our focus on that area and not start competing against the existing chat apps out there. We will be smoothening the interplay of the Lokki app and the messaging app in your phones in the future releases of Lokki.
The most visible change in Lokki 3.0 is that we have replaced the places with a map view. This was a really difficult decision for us because we had feedback from many people that they were really in love with the cool-looking places. However, we also heard feedback that the places were a bit complicated to use, there were false reports of people arriving and leaving places, some people preferred the map view in general, and some people said that the places look a bit childish. The main reason for our design decision was the drive to simplify the new Lokki version and to get it launched as soon as possible, since we had a continuous flow of feedback indicating that quite a many people were not satisfied with the location accuracy or the power consumption in Lokki 2.0. We have an initial plan of bringing the places back, perhaps a bit simplified, in an upcoming release of Lokki.
As a bonus we are happy to tell that the new version of Lokki on Android has now been built so that it also works in the older Android devices (version 2.3.3), and those are very common among children.
Finally a replacement for Google Latitude!
We have heard from some Lokki users that Lokki has become a Google Latitude replacement for them. Google discontinued their highly popular Latitude service earlier this year and we are happy to see Lokki taking that role now. The new Lokki 3.0 is actually a very compelling Google Latitude replacement, coming from a reputable European security software house, and working on both Android and iOS devices.
That was the SHORT summary! ;-) Below you will get a more detailed description of the new things in the new Lokki 3.0. Parts of that description are somewhat technical because we know that some of the very early users of Lokki 1.0 and 2.0 are somewhat technically-minded, some might even call them nerds, in a positive way. Others may leave this text now, and we say thank you! :-)
From phone numbers to emails
The old Lokki used your phone number as your username or identity and in the new Lokki we have changed to use the email address for this purpose. You need to use a unique email address per device i.e. if you have an Android phone and an iPad, you need to use different email addresses in those to sign up to Lokki. We debated this change internally a lot and eventually chose the email because it is more commonly used in online services as the user ID and it will allow us to e.g. send Lokki users informative updates more easily than over text messaging. In the old Lokki we did not have the email address of users at all, and there are countries in the world that do not allow service providers to send mass postings via text messages, even if there is no direct marketing content in the messages.
When you allow other people to see you in Lokki, Lokki will show you the people names with email addresses it retrieves from the contacts list in your phone. If a person does not have an email address defined, she or he won’t be visible in the Lokki invitation list, and you need to add the email address first via the Contacts app in your device. We plan to simplify this further in the upcoming Lokki releases.
Lokki and kids
Children can still use Lokki legally (with the exception being the 13 year age limit in the USA due to the Children Online Privacy Protection Act a.k.a. COPPA) so also they will need to have an email address when signing up for Lokki. Or to be exact, the device they are using to sign up needs to have a unique email address. In any case, it is good to be aware of what kind of apps your kids are installing and using in their mobile devices. Have you checked the age limits of some of the wildly popular social media sites or chat apps your kids may be using, by the way?
Read the small print — a.k.a. the Frequently Asked Questions
Many of the detailed issues around the new Lokki 3.0 are covered in the Frequently Asked Questions and you can find that in the F-Secure community knowledge base.
Lokki for Nokia Lumia and other Windows Phones
A word about Lokki on Windows Phone 8. We have an early test version of the Lokki app that runs in a beautiful yellow Nokia Lumia 520 phone. We hope to be able to release the Windows Phone 8 version in the near future when it is fully tested and free of glitches. The Windows Phone operating system is a bit different from Android or iOS and this has introduced some extra hurdles during the development process.
Beta, lean startup and pivot
We fully realize that the changes introduced with this new 3.0 version of Lokki may look awkward for many of you. You need to sign up again to Lokki and your friends and family members need to do the same. All Lokki users will need to have an email. Plus if you liked your places, you no longer can see them. :-/ However, after you are done with the initial setup, we believe you will love the new Lokki! We began to develop Lokki as a free app last spring with the goal to build the world’s best people location sharing app that is secure and fun. In the summer we had F-Secure fellows testing the beta version and in August we launched the app to the world. In “lean startup” style we have been continuously listening to Lokki users and improving the app. By early November we realized that we will not be able to satisfy Lokki users with our GPS location tracking solution; the continous location reporting simply ate too much battery and the battery consumption optimizations had an impact on the location reporting accuracy. In lean startup terms we decided to “pivot” Lokki into a new direction. Many Lokki users liked the product concept but expected it to work like Sports Tracker or RunKeeper i.e. continuously tracking the location of everyone on your display but at the same time they expected there to be negligible impact on the phone battery life. This unfortunately cannot be done on modern smartphones, especially when the service needs to run reliably on Android, iOS, and Windows Phone devices. We really like the new Lokki and feel it is superior in many ways to the earlier version, and we will be incorporating elements from the old design to the app in the future releases.
To trace or not to trace — what is your opinion?
Our short-term priorities now include a ’family pack’ functionality for Lokki, in addition to the Windows Phone 8 support. One feature that we are debating is people tracking history. As a security software company we are cautious about any ’big brother’ functionalities — yet we get requests that people would like to be able to see where their children have been. How do you feel about this? And is there some other family feature you would like to see in Lokki?
One more thing
Old users of Lokki probably noticed that Lokki 3.0 now has a new app icon. We felt that since the places are gone from this version, at least for a while, we should evolve also the icon a bit to reflect the changing functionality in the app. We hope you like the new icon!
Thanks for your support and please let us know how you feel about the new Lokki! You can reach us at email@example.com as before.
Harri and the Lokki team at F-Secure in Helsinki, Finland
In Finnish / suomeksi lyhyt yhteenveto uudesta Lokki 3.0-versiosta:
Lokin paikannustarkkuus on parantunut ja puhelimen virrankulutus laskenut. Tämän saimme aikaiseksi toteuttamalla puhelimen ja palvelimen välisen paikkatietojen välityksen uudella tavalla. Vanha Lokki lähetti puhelimen paikkatiedon palvelimelle joka 5…15 minuutin välein kellon ympäri ja uusi Lokki lähettää paikkatiedon vain silloin kun joku oman piirini Lokki-käyttäjä sitä kysyy. Kolikon kääntöpuoli on tässä se, että aiemmat ”on lähtenyt” ja ”on saapunut” –viestit on jouduttu jättämään pois — saatamme tosin tuoda niistä jatkossa Lokkiin yksinkertaisemman version.
Jätimme uudesta Lokista myös pikaviestimen pois. Suuri osa käyttäjistä kertoi meille, että Lokin chat ei ole tarpeeksi hyvä, joten me päätimme keskittyä turvalliseen ja tehokkaaseen paikkatiedon jakamiseen ja jättää pikaviestimen kehittämisen muille. Jatkossa Lokista pääsee helposti hyppäämään puhelimessa oleviin pikaviestinsovelluksiin.
Näkyvin muutos uudessa Lokissa on paikkasymbolien korvaaminen karttanäkymällä. Todella moni on kertonut meille pitävänsä näistä paikoista paljon, mutta vielä useampi on kritisoinut paikannustarkkuuden ja virrankulutuksen tasoa. Halusimme tuoda nämä parannukset Lokin käyttäjille mahdollisimman nopeasti, joten jouduimme jättämään paikat pois tästä Lokki-versiosta. Jatkossa saatamme tuoda paikat takaisin, ehkä vähän yksinkertaisemmassa muodossa.
Uusi Lokki toimii nyt myös vanhemmissa Android-puhelimissa (käyttöjärjestelmäversio 2.3.3) ja myös Windows Phone 8 –versio on meillä työn alla.
Lähitulevaisuudessa keskitymme lisäämään Lokkiin toiminnallisuutta perheitä varten. Haluaisimmekin kuulla teiltä, mitä toivoisitte! Olisiko Lokissa vaikkapa hyvä nähdä, missä lapset ovat olleet menossa vaikka viimeisen parin tunnin aikana, vai olisiko tämä tarpeeton tai jopa ei-toivottu ominaisuus?
Kiitos teille kaikille, jotka jaksoitte lukea tänne asti. Kertokaapa meille, mitä mieltä olette uudesta Lokki 3.0 –sovelluksesta! Saatte meidät kiinni osoitteesta firstname.lastname@example.org kuten ennenkin.
Harri ja F-Securen Lokki-tiimi Ruoholahdessa Helsingissä
[Image by Metropolitan Transportation Authority of the State of New York via Flickr]
The recent statements from FBI director James Comey is yet another example of the authorities’ opportunistic approach to surveillance. He dislikes the fact that mobile operating systems from Google and Apple now come with strong encryption for data stored on the device. This security feature is naturally essential when you lose your device or if you are a potential espionage target. But the authorities do not like it as it makes investigations harder. What he said was basically that there should be a method for authorities to access data in mobile devices with a proper warrant. This would be needed to effectively fight crime. Going on to list some hated crime types, murder, child abuse, terrorism and so on. And yes, this might at first sound OK. Until you start thinking about it. Let’s translate Comey’s statement into ordinary non-obfuscated English. This is what he really said: “I, James Comey, director of FBI, want every person world-wide to carry a tracking device at all times. This device shall collect the owner’s electronic communications and be able to open cloud services where data is stored. The content of these tracking devices shall on request be made available to the US authorities. We don’t care if this weakens your security, and you shouldn’t care because our goals are more important than your privacy.” Yes, that’s what we are talking about here. The “tracking devices” are of course our mobile phones and other digital gadgets. Our digital lives are already accurate mirrors of our actual lives. Our gadgets do not only contain actual data, they are also a gate to the cloud services because they store passwords. Granting FBI access to mobile devices does not only reveal data on the device. It also opens up all the user’s cloud services, regardless of if they are within US jurisdiction or not. In short. Comey want to put a black box in the pocket of every citizen world-wide. Black boxes that record flight data and communications are justified in cockpits, not in ordinary peoples’ private lives. But wait. What if they really could solve crimes this way? Yes, there would probably be a handful of cases where data gathered this way is crucial. At least enough to make fancy PR and publically show how important it is for the authorities to have access to private data. But even proposing weakening the security of commonly and globally used operating systems is a sign of gross negligence against peoples’ right to security and privacy. The risk is magnitudes bigger than the upside. Comey was diffuse when talking about examples of cases solved using device data. But the history is full of cases solved *without* data from smart devices. Well, just a decade ago we didn’t even have this kind of tracking devices. And the police did succeed in catching murderers and other criminals despite that. You can also today select to not use a smartphone, and thus drop the FBI-tracker. That is your right and you do not break any laws by doing so. Many security-aware criminals are probably operating this way, and many more would if Comey gets what he wants. So it’s very obvious that the FBI must have capability to investigate crime even without turning every phone into a black box. Comey’s proposal is just purely opportunistic, he wants this data because it exists. Not because he really needs it. Safe surfing, Micke
The issue of mass government surveillance may have taken a back seat to other headlines lately, but the new Edward Snowden documentary is bringing it to light once more. CITIZENFOUR, the Laura Poitras film documenting the moments Edward Snowden handed over classified documents detailing the mass indiscriminate and illegal invasions of privacy by the US's National Security Agency, is getting rave reviews ahead of its world premiere. The film is already prescreening in the UK, and along with that, F-Secure's UK office is publishing a research report that highlights the growing concern of the public - specifically, the British public - with mass surveillance. The ‘Nothing to Hide, Nothing to Fear?’ report centers on the concern about surveillance being undertaken by the British government on its own people, as well as foreign nationals. The concerns are justified, as Snowden himself in recent comments warned that the British Government is even worse than its American counterparts, since the founding fathers of the US enshrined in law certain rights which the Brits – with no written constitution – cannot claim. Research* commissioned for the report shows that 86% of Brits do not agree with mass surveillance. Snowden’s leaks last year highlighted the extent to which Western intelligence agencies are snooping on the general populace, including their emails, phone calls, web searches, social media interactions and geo-location. And when you consider the fact that the UK has 5.9 million closed-circuit TV cameras (one for every 11 people, as opposed to one informant per 65 people in the Stasi-controlled East German state), the extent to which Britain has fallen into being a surveillance state becomes shockingly clear. The UK government, of course, insists that indiscriminate surveillance will protect national security. However, the UK's Regulation of Investigatory Powers Act (RIPA) contravenes Article 12 of the Human Rights Act: “No one shall be subjected to arbitrary interference with his privacy, family, home or correspondence.” “We are in unchartered territory and we appear to have sleepwalked here,” said Allen Scott, managing director of F-Secure UK & Ireland. “Little by little, our rights to privacy have been eroded and many people don’t even realise the extent to which they are being monitored. This isn’t targeted surveillance of suspected criminals and terrorists – this is monitoring the lives of the population as a whole.” With the future use of this data uncertain, the British people are showing their concerns. The research showed that 78% of respondents are concerned with the consequences of having their data tracked. This concern will only increase as more privacy-infringing schemes pervade UK government departments, offering up more personal data for GCHQ, the British intelligence agency, to use. Be sure to check out CITIZENFOUR once it hits your part of the world. And if you're in the UK, you can be among the first to see it – see pre-screening venues here: https://citizenfourfilm.com/ READ THE REPORT: Nothing to Hide, Nothing to Fear? See more of what Brits think about surveillance in our infographic: *Research conducted by Vital Research & Statistics on behalf of F-Secure. 2,000 adult respondents. 10-13th October 2014.
Yet another massive user ID and password leak. This time it affects about 7 million DropBox users, even if DropBox denies they were hacked. As usual, such a hack means that the data these users have stored in DropBox is in jeopardy. It also means that those who use the same ID and password on many services have much bigger troubles. Let’s see what we can learn from this: Always use unique passwords on the services you use. This does not prevent password leaks, but it limits the damage when a leak occur. (A password manager you trust makes this much easier.) Be alert and change your password as soon as you hear about a leak like this. Right now, we don’t know which users are affected. But if you have an old and weak password, it’s a good idea to change it NOW anyway. Changing it one time too many is better than having your confidential data all over the Internet. Pay attention to the security-awareness of the cloud providers you use. This may not have been DropBox’s fault, but it could have been. This is a good opportunity to mention our own younited, which is built with security in mind from the ground up, and is located in a country where the authorities doesn’t do mass surveillance. BTW, Edward also thinks you should consider alternatives to DropBox. DropBox claims this leak happened in some other service that connect to DropBox. This is a plausible explanation and reminds us about the danger of connecting services to each other. If you enter the password of any service into another service, you must ask yourself two questions. Will this company refrain from misusing my data and does this company protect my password sufficiently? By replicating the password to several places you increase the risk that it leaks out. Don’t do that unless you get a significant benefit and trust all places where the password is stored. Two-factor authentication is a great feature that increase security. Use it whenever possible. It should by now be clear that this kind of massive password leaks aren’t rare incidents. We see a constant stream of these and there are probably many leaks that remain unnoticed, or are noticed but stay out of the headlines. We all have to realize that a leak like this will hit us sooner or later. Sorry for sounding like a broken record, if you still have the same password on several services, you should be busy changing them by now. Safe surfing, Micke Image: Screen capture from dropbox.com PS. Isn't that screenshot a bit funny? Yes, your data in DropBox could really be ANYWHERE right now. :)