F-Secure Launches New Community Powered by Experts Like You

We’re proud to invite you to join the all-new F-Secure Community. This state-of-the-art forum provides all-new ways to connect, to share and to discover what is secure and safe in the digital world.

Whether you are currently an F-Secure customer or not, you can post questions in the community and get an answer ASAP. Or you ask a question in the app on our Facebook page and your answer will be posted directly to your profile, thanks to the industry-leading technology of the Lithium Community Platform. Either way you’re participating in the creation of a wealth of knowledge that will be appreciated by people all over the world.

The F-Secure Community continues our efforts to support you using the tools you use most. Just last year our Customer Care team launched chat support that has already become the choice of 45% of our English-speaking users. Chat services are now available during most of the day in 7 languages and around the clock in English.

We’re just getting started and invite you to come along for the ride. The most active participants will be recognized and rewarded. We’re looking forward to adding additional language coverage and Twitter integration. Check it out and let us know how it works for you.

Cheers,
Sandra

More posts from this topic

Connected

Wherever You’re Connected, You Should Be Protected

Protecting yourself on the internet used to be a lot simpler -- mostly because you weren't always on the internet. Now we can be online from when we wake up until when we go to sleep. We seamlessly shift from chatting to shopping to banking -- rarely sticking to one device or platform for too long. Most of us aren't just a Mac or PC or an Android anymore -- we're all of the above. “I, and I think most people, have a cross-platform household – I use several different devices with different operating systems on a daily basis," F-Secure security advisor Sean Sullivan explains. The old paradigm of just protecting your PC or your phone can leave your devices exposed to threats. And even the best security software in the world won't protect your public Wi-Fi connection from being snooped on, possibly exposing your most private details, including passwords. That's why we've launched F-Secure total security and privacy, which combines F-Secure SAFE and F-Secure Freedome. F-Secure SAFE is a multi-device internet security suite that protects all your devices. Freedome is a VPN offers a simple way to encrypt your communications over public Wi-Fi and change your virtual location to access geo-blocked sites and services while blocking malicious websites and online tracking. You can still purchase F-Secure SAFE and Freedome separately. And there have been recent improvements to both, including: Silent upgrades that ensure SAFE is automatically updated Parental controls now available on all supported SAFE platforms Ability to create Freedome Wi-Fi hotspots with Android devices while VPN is turned on "Buying separate products to protect iOS, Windows, Macs and whatever else isn’t just expensive, but it means you have to get used to different pieces of software designed to do the same thing," Sean explains. F-Secure total security and privacy is now available for a free trial here. If you're a current SAFE customer, you can't upgrade to total security and privacy but you should receive a discount offer for Freedome. "Bundling protective measures into packages to run on different devices is more economical and more user friendly, both of which are good for security.” Cheers, Sandra [Image by Hans Kylberg | Flickr]  

September 27, 2016
yahoo

What You Need to Know About the Yahoo Hack

Reports that half a billion Yahoo accounts were hacked in 2014 "by a state-sponsored actor" were confirmed today by the tech giant. This hack of "names, email addresses, telephone numbers, birth dates, encrypted passwords and, in some cases, security questions" is the largest in the company's history and one of the most consequential breaches of all time. Our security advisor Sean Sullivan told CNN what Yahoo users need to know right now: [youtube https://www.youtube.com/watch?v=kO-70yKF4bE] He also gave a longer interview to Data Breach Today about the wider implications of the hack. The most important takeaway from this attack is you should always use an extra layer of protection -- in this case Yahoo's two-factor authentication on all your accounts -- and never reuse any important password. Even though Yahoo's passwords stored your passwords with encryption, it's still possible for criminals to get access to them, especially if they are weak. A former Yahoo employee told Reuters that the answers to security questions were deliberately left unencrypted to help catch fake accounts more easily because fake accounts that used the same answers over and over. Sean always uses nonsense answers for so-called security questions so they aren't guessable by anyone who knows him or follows him on social media. He recommends you do the same. So what should you do now? Sean recommends you "walk, not run" to your Yahoo account to disable your security questions and change your password -- and change them on any other site where you've used them to something unique. Make sure you create non-human passwords -- not patterns like yahoo1985. Make them long and difficult to remember. If they're between 20 and 32 characters, they are nearly uncrackable, as our senior researcher Jarno Niemelä recommends. And to deal with all that complexity, use a password manager like our F-Secure KEY, which is free on one device. You can also store your nonsense answers to your security questions in there. Then turn on two-factor authentication, if you haven't already. If you're wondering who might have carried out such a massive attack, Sean does have a hypothesis. [Image by Christian Barmala | Flickr]

September 23, 2016
BY 
android_wi-fi

How to Create a Portable Hotspot on Android with VPN on

Many Android users (myself included) have long found it annoying that creating a working portable hotspot is not possible while using a VPN on the device that shares the connection.  From the user interface to the lines of code that power the app behind it, a driving principle of designing Freedome has always been to make the kind of VPN that only makes your online experience better, without hindering it in any way. Tethering with VPN is now possible This is why we are extremely happy - both personally and for our users - to announce that our new Android release (out now on Google Play) makes it possible to have Freedome turned on while sharing your connection with other devices. We are also the first (as far as we know) major VPN provider to make this happen. Instructions on setting up a portable hotspot The new update automatically allows you to create a portable hotspot with Freedome VPN, so the instructions are fairly simple. Download Freedome VPN on your Android Turn on the portable hotspot feature from your Android settings Keeping it simple, as usual! A note on privacy It’s worth noting for the sake of your privacy that the tethered device’s traffic will NOT go through the VPN tunnel of the device sharing the connection. According to Freedome Product Development Director Harri Kiljander: “Android does not allow tethered devices access to the VPN tunnel. This is a deliberate choice forced by Android for security reasons. For instance, when using VPN to access your employer’s network, they might not want your friends and family there. Also a VPN tunnel shared with others wouldn’t really be a private network anymore” In other words, remember to use Freedome on laptops and any other devices you connect to your own hotspots with. If you have any questions, drop us a line on Twitter. Enjoy!

September 23, 2016
BY