It’s our pleasure to introduce Emma, an F-Secure Marketing Specialist who works in Global Marketing. She specializes in corporate protection that keeps businesses thriving. With the launch of our new Software Updater solution for business, we’re going to be focusing more on corporate security in the future so we thought we’d start by introducing Emma and giving you her thoughts on the challenges our corporate customers face.
We started off by asking Emma what it is she likes most about her job.
“It’s quite difficult to pinpoint one single thing that I most enjoy at work,” she told us, “since one of my favorite things about my job is the variety of tasks. However, one of the best parts of my job is definitely creating content. Telling stories is fun, and I hope that we also succeed in communicating in ways and about topics that are relevant and of interest to our target audience.”
That audience is made up of F-Secure partners —some of the best and brightest business minds around the globe.
Like many of us at F-Secure, Emma enjoys the unique opportunity to work with and around some of the world’s foremost experts in digital threats.
“During my time at F-Secure, I have had the chance to learn not only a whole lot of new things about marketing, but also about the industry and the threat landscape,” she said.
Her job also puts her in touch with the current challenges that exist in securing the workplace.
“There’s no single threat that most affects businesses,” she told us. “Rather, organizations of all sizes are affected by cyber crime in all it’s different forms and variations, but one clear purpose: to steal money and confidential data. Even small businesses are increasingly becoming the target of these attacks, as many of them lack the resources and expertise to protect their irreplaceable assets.”
The threat landscape is always evolving but one aspect that is increasingly scary to businesses is software vulnerabilities.
“Recently, we’ve seen an increasing amount of attempts to gain access to a computer through vulnerability exploitation – the art of finding a security hole in any software and using that as a way to infect the machine. Vulnerabilities in Java and Internet Explorer have been all over the news, and criminals haven’t left these opportunities unused.”
That’s where F-Secure comes in, of course.
Emma explains: “Our portfolio covers a whole range of customer needs, from organizations willing to manage their solution on their own to a fully outsourced solution where IT security is managed by a trusted partner. We protect all layers of the organization from desktop PCs, laptops and mobile phones to file servers and email servers. In addition, our advanced management tools make it possible to monitor and manage a network.”
F-Secure was the first security company in the world to offer security as a service. Many businesses find that by relying on us for the best protection in the world doesn’t just save them time and money. It frees them up to concentrate on what matters most.
“Security as a Service has proven to be a success and it is increasingly popular among businesses. Outsourcing security to a partner means worry-free and reliable protection that is always backed up by F-Secure’s world class technology,” Emma told us. “When professionals take care of security, you can focus on your core business. Security as a Service is a great solution especially for those businesses, large and small, that don’t have the necessary expertise.”
How can F-Secure affect your workplace?
“Ensuring high-quality protection ensures uninterrupted work and keeps an organization running. Actually, the challenge with security is that it is only noticed when something negative happens,” she said.
But for Emma, security that works best is security that you don’t notice.
“Security is paramount for business but it should not come at the cost of usability. Our objective is to offer our customers the best protection without unnecessary impact on performance or distraction.”
When this happens everyone performs better.
“At best, IT security can improve productivity,” she said. “Think about email, for example. Email is a vital business tool for companies, but spam email traffic can reduce employee productivity and burden the IT infrastructure. Effective and accurate virus and spam filtering saves internal network bandwidth and increases productivity.”
Most businesses have had email security in mind for years but forward-thinking businesses are thinking ahead. Optimal software performance prevents online crime and keeps businesses functioning optimally when it matters most.
“Another example could be updating software. Keeping software up-to-date fixes holes in security,” Emma told us, “but can also keep software and applications running smoothly and reliably during critical times.”
For business, those critical times are the last moments when you want to think about security. And that’s why Emma and F-Secure are here, so you don’t have to.
When he was still working in cyber security for the Finnish government, Erka Koivunen met a NATO diplomat that there was "nothing new" about the era we now live in. Foreign envoys have always lived with the constant awareness that their private communications could be "leaked" for their enemies to exploit. "Anything that was written down could eventually be discovered," Erka, who is now an F-Secure Cyber Security Advisor, told me. "So the most sensitive conversations never took place in writing." Given the massive email leaks that have now hit the worlds of business, with the Sony hacks, and politics, with the leaks of U.S. political figures, is this how we should all start thinking? Does everyone alive in the twenty-first century have to operate like a NATO diplomat? Or a C-level executive who knows any word she types could be subpoenaed? Or the campaign chair of a presidential campaign? The answer, unfortunately, seems to be increasingly clear. "Whatever you write, you may need to defend your position in public," Erka said. Relying on an insecure medium The problems with email begin with the general insecurity of it as a means of communication. It's more like sending a postcard than sending a sealed letter, Erka explains. "As soon as the message goes out of your or your company’s systems, you lose control of it," Erka explained. "This is by far the biggest problem of the good-ole-email. Messages can be eavesdropped, altered, delayed, replayed or dropped altogether without you ever knowing." To actually spy on email as it's being transmitted generally requires legal access to telecommunications infrastructure or extraordinary technical knowhow and resources. Think law enforcement or intelligence agencies. Since these groups have a vested interest in cloaking their activities, they had little incentive to engage in the massive sort of leaking of gigabytes of private data we've seen from Wikileaks. However, we appear to be at the end of the era of "the gentleman's agreement" between countries, as cyber policy expert Mara Tam explained on a recent episode of the Risky.Biz podcast. This agreement went something like: "Gentlemen read each other's email, but they don't leak it to the public." The leaks from former CIA contractor Edward Snowden helped make the public aware of how much information the government potentially could access. But the exposure of a private individual's digital communication to the world presents a stark new reality for anyone who conducts business online. "Personal mailboxes store gigabytes’ worth of conversation history that will be a treasure trove for attackers for multiple reasons," Erka said. "There are sensitive discussions about business strategy, customers, competitors, products. There is also internal gossip, badmouthing and other damaging stuff." Activist Naomi Klein told The Intercept that "this sort of indiscriminate dump is precisely what Snowden was trying to protect us from." And we don't yet have a full sense of the potential ways this mass of data can be used against us. A competitor could use private information to tarnish someone’s reputation and hackers can mine the data to prepare for future cyber intrusions or to gain access to your other accounts through password resets. Letting the public decide what's private Leaks have already cost some executives their jobs and could swing the U.S. presidential election. But in a sense, we're all victims of this new risk to all of our privacy. "Whatever you write in an email you have to consider, are you ready for your boss, your spouse, your business partners to read it?" Erka asked. This new reality leads inevitably to the tragedy of self-censorship. Zeynep Tufekci -- a "techno-sociologist" -- has been doing a running commentary on the Wikileaks revelations and is very disturbed by what she's seeing. "People gossiping in internal conversation is not a scandal—but destroying public/private boundaries will paralyze dissent, not the powerful," she tweeted. Wikileaks is releasing more documents than it could ever sift through in the hopes that the newsworthy information will be discerned by interested researchers around the world. But along with potentially relevant items, intensely private information has been revealed. "For example, a suicide attempt was publicized through Podesta indiscriminate dump (Wikileaks tweeted it out)," she noted. "Who will want to be political?" This makes the loss of email seem dire, but perhaps it speaks to a not just a flaw in the medium's security but the medium itself. "The deeper problem with email is that it has never quite settled on a social mode," The New York Times Farhad Manjoo wrote. "An email can be as formal as a legal letter or as tossed off as drive-by insult. This invites confusion." What can you do? So, should you be like that NATO diplomat content to keep all of your deepest secrets out of writing? Can you expect yourself to remove all snark and potentially offensive thoughts from your emails? Should you assume that your email box is like a box of letters in your attic, vulnerable to anyone who can get access to it? These answers are ultimately up to you and how you use -- or don't use -- email. F-Secure security advisor Sean Sullivan has found that young people he's interviewed are increasingly abandoning email as communication tool. "They only have an account -- typically Gmail -- in order to sign up for stuff," he said. If this continues, email is on its way out, whether it's private or not. For now, lawyers, doctors and other professionals with explicit legal responsibilities, email has a much more defined role that cannot be easily abandoned or circumvented. As far as your work email goes, consult your IT staff for guidance as you may be under legal obligation to preserve your data. But for your personal email, Erka suggests you have to at least be aware of how likely you are to be a target and what you can do to contain any potential damage -- besides using a strong unique password for every email account you have and only entering your account information on the secure webpage of your email provider. If you are involved in international politics, for instance, there's no question. You are a target. Hackers are either after your emails or are trying to get access to powerful people in your contacts. If you're someone with no power, no tumultuous relationships and no interest in politics, you're likely not to be on anyone's radar... yet. The problem is no one knows where you'll be in a few years and our inboxes are big enough to last a lifetime. "When everyone is using cloud-based emails like Gmail, there's no need to save space," Erka said. "That's the whole selling point of those services: Never delete anything." If you see the potential for enough damage, you many want these recent leaks as an inspiration to launch a serious spring cleaning of your personal online inboxes, including email and social media. "You may want to delete the messages you don't need and sort the stuff you do want into folders that you take off the web and can store on a secure backup," Erka suggested. Yes, you will lose the convenience of being able to search your Gmail box through a simple interface, but so will potential hackers. He also recommends sharing documents through sharing platforms and cloud services such as Sharepoint, Salesforce or Dropbox. "These links can require separate authentication upon opening and the sender can control how long it will be valid," Erka said. "If the email gets stolen and leaked years later the chances are the link will be invalid by that time." For quick conversations, Sean suggests Wickr, which offers self-destructing messages through a mobile app or a desktop client with easy encryption, something that just doesn't exist for most email. "For professionals, Wickr has a paid service which will retain messages for a legal requirement, and will then securely delete them post-requirement," he said. Regardless of policy, employers have a vested interest in moving their staff away from an over-reliance on email for more than privacy reasons. "Actual phone calls and face-to-face discussions that get out of your chair are probably more useful than email or chat threats," Sean said. "So rather than swap from one to the other – just learn to better utilize what you work with best." These leaks offer a sobering reminder that email is not secure. But, perhaps, the more important message is that it as a means of communication, it was never very smart. [Image by Alan Levine |Flickr]
Cyber security is playing an starring role in the drama surrounding the question of who will be the next president of the United States. "The security aspect of cyber is very, very tough," Republican nominee for president Donald Trump said, when asked about securing American secrets from cyber attacks during the first debate. "And maybe it’s hardly do-able." Even the integrity of the election has been put into doubt by the threat of hacking -- which may be exactly the point. The questions about cyber intrusions into the electoral system and the wild speculations those intrusions provoke can be hard to put in perspective. So here are five basic premises to help you assess the situation as this historic election transpires. It would be almost impossible to hack the entire U.S. election. The biggest reason this U.S. presidential election is unhackable is that most of it doesn't depend on computers. More than three out of four Americans will vote on a paper ballot this November 8, Techcrunch's Ben Dickson reports. And the fact that all Americans don't vote in the same manner points to the biggest reason you probably couldn't hack the election. Each state has its own system, with some federal guidance. Nearly every state lacks sufficient funding to fully upgrade their systems, hence the reliance on outdated technology. So while voting machines are definitely vulnerable to hacking, hitting just the right ones in a systematic way that just happens to sway the electoral college vote in favor of one candidate would involve both a massive investment of time and money and an even larger serving of luck. But that doesn't mean an election can't be "hacked." “To ‘hack’ a US presidential election, all you need to do is to obviously tamper with one county’s system, then leak that the tampering occurred,” our security advisor Sean Sullivan told Dickson. “Many people will rush to assume that all of the other typical issues that occur may also be the result of hacking — and thus, you’ll end up delegitimizing all of the results.” A delegitimized election equals a delegitimized winner. You don't even have to hack an election to hack an election. The hacks of the Democratic National Committee and Hillary Clinton's campaign chair John Podesta could end up being far more consequential in swaying the election than hacking either voting processes or actual vote counts -- especially if the resulting leaks end up revealing something extraordinarily damaging to the candidate in the documents being dripped out by Wikileaks. “Owning an election is gold; being able to influence it is silver; knowing the outcome in advance is bronze,” F-Secure cyber security advisor Erka a Koivunen explained. It's pretty clear that someone is at least after the silver in this election. Someone has definitely poking around in the U.S. election system. The United States has been clear that it believes that Russia is trying to hack this election. This month U.S. officials have explicitly stated that the Russians are behind the hack of a contractor that works on the electoral system of the key swing state of Florida. Similar hacks were reported by the states of Arizona and Illinois. U.S. intelligence also believes Russia is behind the hack of Podesta's emails and a security firm believes it found evidence that the nation led by President Vladmir Putin was behind the hack of the DNC. Russian Foreign Minister Sergei Lavrov told CNN that the accusation that it was behind the Podesta hack "flattering." When pressed to confirm or deny his nation's involvement, Lavrov said, “No, we did not deny this, they did not prove it." Trump himself questioned whether the hack actually happened in the second debate and if he's concerned about Russian hacking, he doesn't seem to be showing it. At one point he even -- jokingly, he said later -- asked Russia to hack his opponent's missing emails. Election technology needs to improve quickly. It's safe to say that no matter who is hacking the U.S. elections, the U.S. is probably hacking them, too. The richest nation on Earth is just not engaging, as far as most people can tell, in the leaks that have followed the recent U.S. hacks. In this new era of cyber attacks backed by nation-states or "privateers" employed by nation-states the rules of cyber espionage are unclear and the fog is thick. No matter what happens in 2016, digital technology will play ever-increasing role in both campaigns and election, and the U.S. needs to take steps to ensure the integrity of its elections. Sullivan believes that the Department of Homeland Security should go through with its proposal to declare voting system critical infrastructure and then adapt its defenses to catch up with the threats. “Network monitoring is rapidly becoming a requirement,” he told Techcrunch's Dickson. And voting must be made to feel at least as secure as using your credit card to buy a coffee. “Smartcard technologies are available in several European countries for online identity authentication,” Sullivan said. “They aren’t widely used. If a country such as the United States were to get serious about rolling out such tech, it would be a game changer.” All of this focus on the security of election systems means that there are “more people checking stuff.” The question now is who is putting in more resources -- the attackers or the people doing the checking. [Image by Maryland GovPics | Flickr]
Every time you go online, your personal privacy is at risk – it’s as simple as that. Whether you’re creating an account on a website, shopping, or just browsing, information like your email, IP address and browsing history are potential targets for interested parties. All too often, that information is sold on or sometimes even stolen without you even knowing it. And the threats to our online privacy and security are evolving. Fast. As F-Secure’s Online Protection Service Lead, Christine Bejerasco’s job is to make life online safer and more secure. “We’re basically online defenders. And when your job is to create solutions that help protect people, the criminals and attackers you’re protecting them against always step up their game. So it’s like an arms race. They come up with new ways of attacking users and our job is to outsmart them and defend our users,” Christine says. Sounds pretty dramatic, right? Well that’s because it is. While it used to be that the biggest threat to your online privacy was spam and viruses, the risks of today and tomorrow are potentially way more serious. “Right now we’re in the middle of different waves of ransomware. That’s basically malware that turns people’s files into formats they can’t use. We’ve already seen cases of companies and individual people having their systems and files hijacked for ransom. It’s serious stuff and in many cases very sad. If your online assets aren’t protected right now you should kind of feel like you’re going to bed at night with your front door not only unlocked but wide open.” Christine and her team of 11 online security superheroes (eight full-time members and three super-talented interns) are on the case in Helsinki. Here’s more on Christine and her work in her own words: Where are you from? The Philippines Where do you live and work? I live in Espoo and work at F-Secure in Ruoholahti, Helsinki. Describe your job in 160 characters or less? Online guardian who strives to give F-Secure users a worry-free online experience. One word that best describes your work? Engaging How long is a typical work day for you? There is no typical workday. It ranges from 6 – 13 hours, depending on what’s happening. What sparked your interest in online security? At the start it was just a job. As a computer science graduate, I was just looking for a job where I could do something related to my field. And then when I joined a software security company in the Philippines, I was introduced to this world of online threats and it’s really hard to leave all the excitement behind. So I’ve stayed in the industry ever since. Craziest story you’ve ever heard about online protection breach? Ashley Madison. Some people thought it was just a funny story, but it had pretty serious consequences for some of the people on that list. Does it frustrate you that so many people don’t care about protecting their online privacy? Yeah, it definitely does. But you grow to understand that people don’t value things until they lose it. It’s like insurance. You don’t think about it until something bad happens and then you care. What’s your greatest work achievement? Shaping the online protection service in the Labs from its starting stages to where we are today. What’s your idea of happiness? Road trips and a bottle of really good beer. Which (non-work-related) talent would you most like to have? Hmmm… tough. Maybe, stock-market prediction skills? What are your favorite apps? Things Stumbleupon What blogs do you like? Security blogs (F-Secure Security blog of course and others – too many to list.) Self-Help Blogs (Zen Habits, Marc and Angel, etc.) Who do you admire most? I admire quite a few people for different reasons. Warren Buffett for his intensity, simplicity and generosity. Mikko Hyppönen for his idealism and undying dedication to the online security fight. And Mother Theresa for embodying the true meaning of how being alive is like being in school for your soul. Do you ever, ever go online without protection? Not with systems associated to me personally, or with someone else. But of course, when we are analyzing online threats, then yes. See how to take control of your online privacy – watch the film and hear more from Christine. See how Freedome VPN will keep you protected and get it now.