How to Protect Your New PC, Tablet or Phone

mypreciousphoneIf you’re like me, whenever I get new PC, smartphone or tablet, the box is open and the screen is coming to life as soon as I get a chance.

Here are a few suggestions to help you get off to a safe start from the moment you’ve got your system up and running.

PC–Laptop or Desktop

1. Make sure you’re running the most up to date software.
There have likely been several system updates since your hardware was packaged and you opened it. Hopefully your system updated itself or prompted you to update as you installed. But it’s always a good idea to double check. You can do go to Windows Update for your Windows machine. On a Mac, just click on the apple in the top left of your desktop and select, Software Update. You also want to make sure your other software is current and isn’t leaving some hole that can be exploited by an online criminal. You can update each program one-by-one or use our free Health Check.

2. Install security software.
Of course, as company that’s been protecting computers for 25 years, we believe security software including anti-virus is crucial. But don’t just take our word for it. Most, if not all, law enforcement agencies, governments and experts agree that you need security software if you’re planning to use the Internet. So if you aren’t going to use our award-winning Internet Security–which we invite you to try for free–please use another.

3. Choose a backup.Yes, we’re also in the backup business because we believe it’s essential to safe, smart computing. But if you aren’t going to use our Online Backup, you can use an external hard drive, DVDs or some other backup solution. But as our Mikko Hypponen demonstrated in his TED Talk, a reliable backup can save the day.

You may also want to: Uninstall all the programs that came on your PC as promotions if you know you won’t be using them. If you’re super security conscious, you should also disable all your Java plug-ins or make sure they never get enabled–unless you need them.

Smartphone or Tablet

After you’ve registered your accounts and synced your phone when possible, your mobile device is a lot like your PC.

1. Install mobile security.
We also offer Mobile Security for Android that protects your smartphone and tablet from bad apps and scams that are even more tricky on mobile browsers. Some say Android is replacing Windows as the number one target of online criminals–if that happens, it will be the result of too many people not protecting their phones.

Sorry, there’s no iPhone mobile security available yet because Apple isn’t allowing anyone to develop such apps and is relying on keeping bad guys out with its well-policed app store. But if you do not jailbreak your iPhone, it will likely be safe from bad apps.

2. Choose a backup.
You can choose from a variety of backup services for your smartphone, which as you know soon fills up with irreplaceable content. You can also backup by dragging and dropping your content to your backed up PC whenever you dock your phone.  Set up your Android to save your settings regardless of what happens to your device. Just go to Settings > Privacy, and make sure that “Back up my settings” and “Automatic restore” are checked off.

3. Install Anti-Theft.
It just makes sense that you’re more likely to misplace your phone or tablet than your PC. But it’s also simple to track your device and protect your data if it falls out of your hands. We offer free Anti-Theft. Apple offers a Find My iPhone app for free.

4. Stick to Official App Stores.
If you get your apps from the official Google Play or ITunes store, you will likely never deal with a malicious app. Be sure to check user reviews and stick with software that has a proven record.

Enjoy your new toy!

Sandra

More posts from this topic

Father lecturing son in bedroom

F2P can cost parents thousands of Euros – read this to avoid it

This is really an old problem, but it’s in the headlines again. Pokémon Go is yet another example of a “free” game with a business model based on in-app purchases. These games are also known as F2P, standing for free-to-play. You can start playing, and get hooked, for free. But soon you run into a situation where you can’t proceed without buying virtual stuff in the game. The stuff you buy is virtual but the payment is very real money. This is no doubt a profitable model. Pokémon Go went straight to the top and for example Finland-based Supercell, maker of Clash of Clans, has constantly reported nice profits. This can naturally cause trouble for addicted adults, but the real problems arise when kids get hooked. There are numerous public stories about kids making purchases for hundreds or even thousands of Euros, often without even understanding how much they have spent. And the sinister part is that this can go on for a while until you get the credit card bill, and it’s too late. Your chances to get a refund are somewhere between slim and none. But how can this happen? Let’s take a look at the most common scenarios. Your kid has set up the new device and created the needed account with Apple or Google. Everything is fine until he or she needs an app that isn’t free. You enter your credit card on the kid’s device and make the purchase, but you don’t pay any attention to the security settings. This may give your kid carte blanche to buy anything he or she likes, and you pay the bill. You have entered your credit card but set up the kid’s store account so that a password only you know is required for every purchase. But there are some convenient settings that allow purchases without a password within a limited time window after the password has been entered. Kids learn very quickly to utilize this opportunity. Let’s assume the same setup as in the previous point, but with the correct security settings. Now the password is needed for every purchase. But the store account is still owned by the kid and the password can be reset. The password reset link will be sent to the kid’s mail or phone number. It’s carte blanche again with the new password. Ok, you create an account you own for the kids phone. It’s tied to your mail and phone number, so the password reset trick shouldn’t work anymore. You put down your phone and head for the toilet. Your kid has been waiting for the opportunity and initiates the password reset request. Your phone is there on the table wide open, with the reset link in the mail. You can figure out the rest yourself. And of course the simple alternative. You think the store password on your kid’s device is secret. But in reality it is either too easy to guess or someone has been looking over your shoulder. So there’s many things that can go wrong, but what can we do to avoid it? There are many ways to fight this problem, but this is in my opinion the best approach: Let the kid set up the store account on the device and set own passwords. Just like an adult would use a phone, except that there’s no payment method registered. Never enter your credit card number on the kid’s device. On Android, get familiar with Google Play Family. This feature enables you to purchase stuff for your kid on your own device. On iPhone, send apps or money as gifts. There may be applications that bypass the store and handle credit card transactions directly. This can typically be handled with vouchers or other prepaid payment methods instead. The application usually guides the users and list all supported methods. Let’s also take a look at the hard way. Follow these instructions if you for some reasons must have your credit card registered as a payment method on the kid’s device. Make sure the store is protected with a good password that only you know. Make sure the kid isn’t watching too closely when you enter it. Make sure the store is set up to require the password every time a purchase is made. Make sure the store account is attached to an e-mail only you have access to. Make sure the e-mail password is decent and not known to your kid. Make sure your phone’s security settings are decent. Use a PIN or password your kid doesn’t know and make sure it locks automatically quickly enough. Even better, do not have the e-mail of your kids store account on your phone. Access it through web mail when needed. So this is after all a quite complex issue. There are many variations and other ways to deal with the problem. Did I miss some simple and clever way? Write a comment if you think I did. And finally. Yes, there’s also many ways to lock the kids out of the store completely. This does no doubt solve some problems, but I don’t think it’s a good idea. They will after all live their lives in a world where digital devices and services are as natural as breathing. They deserve the opportunity to start practicing for that right now. Let them browse the store and discover all the fun stuff. And be part of the group and use all the same apps as their friends. Let them have fun with the phone and learn, even if they will learn some things the hard way. Don’t ruin it for them.     Safe surfing, Micke  

August 16, 2016
BY 

3 Tips on using iPhone Settings for Better Security

Many people feel that some platforms are more secure than others. And while there may be some truth in that, what’s far more common is that operating systems offer users security features that people choose to use, or ignore. As Micke has pointed out in the past, behavior is often more important for security than product features. So someone with an Android device that updates all the software, sets it up to keep the device and data in their control, and knows how to avoid risky behavior that hackers look for will keep their data safer than an iPhone user that’s never even looked at the settings for their device. And based on what we saw at AltConf2016 – a developer event that mirrored Apple’s last WWDC – it looks like many iPhone and iPad users are making some pretty basic security faux pas. So here’s a few tips iPhone and iPad users can use to protect their devices and data. Don’t forget to forget Wi-Fi networks Unlike Android and Windows Phone, iOS devices don’t let you see your Wi-Fi history. It might not seem like it, but periodically cleaning out your Wi-Fi history is important. We’ve shown in the past that many people configure their devices to automatically connect with Wi-Fi hotpots they’ve connected with before. This leaves them exposed to hackers spoofing Wi-Fi hotspots (which is surprisingly simple and inexpensive to do). So if you’re an “auto-connector”, you should always remember to “forget” public Wi-Fi networks that you use in the odd café, hotel, or restaurant you visit. Because iOS devices don’t let you see your network history, you can’t pick and choose old networks you want to forget. So iOS users have two options: either forget a Wi-Fi network before you leave and walk out of range, or do a periodic network reset to clean out your entire network history. Don’t name your device after yourself During AltConf2016, F-Secure set up a Wi-Fi hotspot to see whether or not people would connect to any available free Wi-Fi. And as we’ve seen in the past, people take their Wi-Fi wherever they can get it. While many people connected and disconnected frequently, it was clear that lots of those people seem to name their device’s after themselves – approximately 80% of the devices that connected included a first name as part of the device identifier. And out of that 80%, 70% of them were iOS devices (Android and OS X devices constituted the remaining 30%). Now, hackers won’t really need this information to “pwn” their victims. But little tidbits like these are great for scams that use social engineering. Fraudsters and tricksters can use something as simple as this to manipulate people as part of a larger scam. It’s tough to say why personalizing devices seems more popular among iOS users than their Android/Windows counterparts. And having unique device names helps keep them separate on, say, a family’s Wi-Fi network that can have multiple people using it at any one time. But using initials or some other way to differentiate them is a better way to personalize your device without necessarily giving tech-savvy fraudsters the opportunity to learn something they can use to scam you. Use app restrictions (they're not just for kids) Earlier in the year, F-Secure Security Advisor Sean Sullivan recommended people change their iOS settings to take advantage of the various restrictions you can use. You can check out his blog post about it here, but basically, using iOS’ restrictions can create safeguards against malicious apps or attacks that try to trick your device into sharing information without your knowledge. Attackers use apps and processes that can run without requiring direct action from users (such as cloud storage services) to steal data. It’s something often seen as part of corporate cyber attacks, so it’s especially important to do this if you use your iPhone or iPad for work. And as my colleague pointed out in this recent blog post, you should already be using two-factor authentication and strong, unique passwords. [Image by Kārlis Dambrāns | Flickr]

July 25, 2016
BY 
Christine Bejerasco

Meet the Online Guardian Working to Keep You Safe

Every time you go online, your personal privacy is at risk – it’s as simple as that. Whether you’re creating an account on a website, shopping, or just browsing, information like your email, IP address and browsing history are potential targets for interested parties.   All too often, that information is sold on or sometimes even stolen without you even knowing it. And the threats to our online privacy and security are evolving. Fast.   As F-Secure’s Online Protection Service Lead, Christine Bejerasco’s job is to make life online safer and more secure.   “We’re basically online defenders. And when your job is to create solutions that help protect people, the criminals and attackers you’re protecting them against always step up their game. So it’s like an arms race. They come up with new ways of attacking users and our job is to outsmart them and defend our users,” Christine says.   Sounds pretty dramatic, right? Well that’s because it is. While it used to be that the biggest threat to your online privacy was spam and viruses, the risks of today and tomorrow are potentially way more serious.   “Right now we’re in the middle of different waves of ransomware. That’s basically malware that turns people’s files into formats they can’t use. We’ve already seen cases of companies and individual people having their systems and files hijacked for ransom. It’s serious stuff and in many cases very sad. If your online assets aren’t protected right now you should kind of feel like you’re going to bed at night with your front door not only unlocked but wide open.”   Christine and her team of 11 online security superheroes (eight full-time members and three super-talented interns) are on the case in Helsinki.   Here’s more on Christine and her work in her own words:   Where are you from? The Philippines   Where do you live and work? I live in Espoo and work at F-Secure in Ruoholahti, Helsinki.   Describe your job in 160 characters or less? Online guardian who strives to give F-Secure users a worry-free online experience.   One word that best describes your work? Engaging   How long is a typical work day for you? There is no typical workday. It ranges from 6 – 13 hours, depending on what’s happening.   What sparked your interest in online security? At the start it was just a job. As a computer science graduate, I was just looking for a job where I could do something related to my field. And then when I joined a software security company in the Philippines, I was introduced to this world of online threats and it’s really hard to leave all the excitement behind. So I’ve stayed in the industry ever since.   Craziest story you’ve ever heard about online protection breach? Ashley Madison. Some people thought it was just a funny story, but it had pretty serious consequences for some of the people on that list.   Does it frustrate you that so many people don’t care about protecting their online privacy? Yeah, it definitely does. But you grow to understand that people don’t value things until they lose it. It’s like insurance. You don’t think about it until something bad happens and then you care.   What’s your greatest work achievement? Shaping the online protection service in the Labs from its starting stages to where we are today.   What’s your idea of happiness? Road trips and a bottle of really good beer.   Which (non-work-related) talent would you most like to have? Hmmm… tough. Maybe, stock-market prediction skills?   What are your favorite apps? Things Stumbleupon   What blogs do you like? Security blogs (F-Secure Security blog of course and others – too many to list.) Self-Help Blogs (Zen Habits, Marc and Angel, etc.)   Who do you admire most? I admire quite a few people for different reasons. Warren Buffett for his intensity, simplicity and generosity. Mikko Hyppönen for his idealism and undying dedication to the online security fight. And Mother Theresa for embodying the true meaning of how being alive is like being in school for your soul.   Do you ever, ever go online without protection? Not with systems associated to me personally, or with someone else. But of course, when we are analyzing online threats, then yes.   See how to take control of your online privacy – watch the film and hear more from Christine.  See how Freedome VPN will keep you protected and get it now.

July 14, 2016
BY