Arriving at the Frankfurt airport late in the evening. The flight was almost on schedule so I have some 30 minutes left before the final leg to Helsinki. A nice opportunity to check my mail and the latest headlines. What a blessing with free WiFi on the airports! And Frankfurt is no exception; the “open network available” -indicator is on when I grab the phone. And there we have the welcome-screen that pops up in the browser. But wait a minute, this one looks different. “Please fill in your mobile phone number and select your country. We will send you an SMS with details about how to log into the wireless network.”
Stop! You should always stop and think when an unknown website asks for your mobile phone number (well, actually when asked for any kind of personal information). Knowing your number is the key prerequisite for someone who want to scam you with premium rate text messages. Ask yourself the following questions when you encounter a page like this:
Most people already know that one should be careful when entering mail addresses at fishy websites. Your junk mail folder may start to fill up much faster than before. But what about your mobile phone number? It’s easy to forget that the mobile number is a key to a billing system. It can be a lot more harmful if it gets in the wrong hands. You may get an unpleasant surprise in the next phone bill.
How does the scam work? Someone puts up a web page where you can sign up for anything that sounds interesting. A lottery is a typical example. Your phone number is required as part of your personal information. And you are of course keen to get it right as you want to make sure they can reach you if you win. There’s also the usual checkbox indicating that you accept the terms, but who cares about those legal details?
Well, you should care. Somewhere deep down in the terms there is a paragraph where you agree to receive informational text messages, or whatever they are called, for a price that can be several Euros each. Yes, that’s right. The billing system of our mobile phones supports messages that are paid by the recipient. This scheme is not even illegal as you have agreed to receive them. And needless to say, the sender is impossible to reach if you change your mind and want to terminate the agreement.
You should leave out your phone number or steer clear of the site if you have any doubts about it. If the organization isn’t trusted, but you still feel that you really have to participate, get familiar with the legal terms. Yes, I really mean reading them!
Another variant of the scam is to send you an unexpected text message that invites you to a quiz, a lottery or something else. Responding to the message means in practice that you sign up to the scam.
So what about Frankfurt? Well, the page asking for my phone number was pretty nicely designed. It looked legit. But there was a legal document that users must accept. So I decided to not use the network. It’s much nicer to spend the remaining 20 minutes before departure reading a good book about sailing in the Mediterranean than reading legal terms.
PS. I’m of course not claiming that the Frankfurt network login is a scam. The point is that I can’t know for sure, and I don’t have to take the risk as the benefit I could have gained was very small.
Photo by whiteafrican @ Flickr
This is really an old problem, but it’s in the headlines again. Pokémon Go is yet another example of a “free” game with a business model based on in-app purchases. These games are also known as F2P, standing for free-to-play. You can start playing, and get hooked, for free. But soon you run into a situation where you can’t proceed without buying virtual stuff in the game. The stuff you buy is virtual but the payment is very real money. This is no doubt a profitable model. Pokémon Go went straight to the top and for example Finland-based Supercell, maker of Clash of Clans, has constantly reported nice profits. This can naturally cause trouble for addicted adults, but the real problems arise when kids get hooked. There are numerous public stories about kids making purchases for hundreds or even thousands of Euros, often without even understanding how much they have spent. And the sinister part is that this can go on for a while until you get the credit card bill, and it’s too late. Your chances to get a refund are somewhere between slim and none. But how can this happen? Let’s take a look at the most common scenarios. Your kid has set up the new device and created the needed account with Apple or Google. Everything is fine until he or she needs an app that isn’t free. You enter your credit card on the kid’s device and make the purchase, but you don’t pay any attention to the security settings. This may give your kid carte blanche to buy anything he or she likes, and you pay the bill. You have entered your credit card but set up the kid’s store account so that a password only you know is required for every purchase. But there are some convenient settings that allow purchases without a password within a limited time window after the password has been entered. Kids learn very quickly to utilize this opportunity. Let’s assume the same setup as in the previous point, but with the correct security settings. Now the password is needed for every purchase. But the store account is still owned by the kid and the password can be reset. The password reset link will be sent to the kid’s mail or phone number. It’s carte blanche again with the new password. Ok, you create an account you own for the kids phone. It’s tied to your mail and phone number, so the password reset trick shouldn’t work anymore. You put down your phone and head for the toilet. Your kid has been waiting for the opportunity and initiates the password reset request. Your phone is there on the table wide open, with the reset link in the mail. You can figure out the rest yourself. And of course the simple alternative. You think the store password on your kid’s device is secret. But in reality it is either too easy to guess or someone has been looking over your shoulder. So there’s many things that can go wrong, but what can we do to avoid it? There are many ways to fight this problem, but this is in my opinion the best approach: Let the kid set up the store account on the device and set own passwords. Just like an adult would use a phone, except that there’s no payment method registered. Never enter your credit card number on the kid’s device. On Android, get familiar with Google Play Family. This feature enables you to purchase stuff for your kid on your own device. On iPhone, send apps or money as gifts. There may be applications that bypass the store and handle credit card transactions directly. This can typically be handled with vouchers or other prepaid payment methods instead. The application usually guides the users and list all supported methods. Let’s also take a look at the hard way. Follow these instructions if you for some reasons must have your credit card registered as a payment method on the kid’s device. Make sure the store is protected with a good password that only you know. Make sure the kid isn’t watching too closely when you enter it. Make sure the store is set up to require the password every time a purchase is made. Make sure the store account is attached to an e-mail only you have access to. Make sure the e-mail password is decent and not known to your kid. Make sure your phone’s security settings are decent. Use a PIN or password your kid doesn’t know and make sure it locks automatically quickly enough. Even better, do not have the e-mail of your kids store account on your phone. Access it through web mail when needed. So this is after all a quite complex issue. There are many variations and other ways to deal with the problem. Did I miss some simple and clever way? Write a comment if you think I did. And finally. Yes, there’s also many ways to lock the kids out of the store completely. This does no doubt solve some problems, but I don’t think it’s a good idea. They will after all live their lives in a world where digital devices and services are as natural as breathing. They deserve the opportunity to start practicing for that right now. Let them browse the store and discover all the fun stuff. And be part of the group and use all the same apps as their friends. Let them have fun with the phone and learn, even if they will learn some things the hard way. Don’t ruin it for them. Safe surfing, Micke
Every time you go online, your personal privacy is at risk – it’s as simple as that. Whether you’re creating an account on a website, shopping, or just browsing, information like your email, IP address and browsing history are potential targets for interested parties. All too often, that information is sold on or sometimes even stolen without you even knowing it. And the threats to our online privacy and security are evolving. Fast. As F-Secure’s Online Protection Service Lead, Christine Bejerasco’s job is to make life online safer and more secure. “We’re basically online defenders. And when your job is to create solutions that help protect people, the criminals and attackers you’re protecting them against always step up their game. So it’s like an arms race. They come up with new ways of attacking users and our job is to outsmart them and defend our users,” Christine says. Sounds pretty dramatic, right? Well that’s because it is. While it used to be that the biggest threat to your online privacy was spam and viruses, the risks of today and tomorrow are potentially way more serious. “Right now we’re in the middle of different waves of ransomware. That’s basically malware that turns people’s files into formats they can’t use. We’ve already seen cases of companies and individual people having their systems and files hijacked for ransom. It’s serious stuff and in many cases very sad. If your online assets aren’t protected right now you should kind of feel like you’re going to bed at night with your front door not only unlocked but wide open.” Christine and her team of 11 online security superheroes (eight full-time members and three super-talented interns) are on the case in Helsinki. Here’s more on Christine and her work in her own words: Where are you from? The Philippines Where do you live and work? I live in Espoo and work at F-Secure in Ruoholahti, Helsinki. Describe your job in 160 characters or less? Online guardian who strives to give F-Secure users a worry-free online experience. One word that best describes your work? Engaging How long is a typical work day for you? There is no typical workday. It ranges from 6 – 13 hours, depending on what’s happening. What sparked your interest in online security? At the start it was just a job. As a computer science graduate, I was just looking for a job where I could do something related to my field. And then when I joined a software security company in the Philippines, I was introduced to this world of online threats and it’s really hard to leave all the excitement behind. So I’ve stayed in the industry ever since. Craziest story you’ve ever heard about online protection breach? Ashley Madison. Some people thought it was just a funny story, but it had pretty serious consequences for some of the people on that list. Does it frustrate you that so many people don’t care about protecting their online privacy? Yeah, it definitely does. But you grow to understand that people don’t value things until they lose it. It’s like insurance. You don’t think about it until something bad happens and then you care. What’s your greatest work achievement? Shaping the online protection service in the Labs from its starting stages to where we are today. What’s your idea of happiness? Road trips and a bottle of really good beer. Which (non-work-related) talent would you most like to have? Hmmm… tough. Maybe, stock-market prediction skills? What are your favorite apps? Things Stumbleupon What blogs do you like? Security blogs (F-Secure Security blog of course and others – too many to list.) Self-Help Blogs (Zen Habits, Marc and Angel, etc.) Who do you admire most? I admire quite a few people for different reasons. Warren Buffett for his intensity, simplicity and generosity. Mikko Hyppönen for his idealism and undying dedication to the online security fight. And Mother Theresa for embodying the true meaning of how being alive is like being in school for your soul. Do you ever, ever go online without protection? Not with systems associated to me personally, or with someone else. But of course, when we are analyzing online threats, then yes. See how to take control of your online privacy – watch the film and hear more from Christine. See how Freedome VPN will keep you protected and get it now.
In Finland, there is this thing called juhannus. A few years ago, our former colleague Hetta described it like this: Well, Midsummer – or juhannus – as it is called in Finnish, is one of the most important public holidays in our calendar. It is celebrated, as you probably guessed, close to the dates of the Summer Solstice, when day is at its longest in the northern hemisphere. Finland being so far up north, the sun doesn’t set on juhannus at all. Considering that in the winter we get the never ending night, it’s no surprise we celebrate the sun not setting. So what do Finns do to celebrate juhannus? I already told you we flock to our summer cottages, but what then? We decorate the cottage with birch branches to celebrate the summer, we stock up on new potatoes which are just now in season and strawberries as well. We fire up the barbecue and eat grilled sausages to our hearts content. We burn bonfires that rival with the unsetting sun. And we get drunk. If that isn't vivid enough, this video may help: [protected-iframe id="f18649f0b62adf8eb1ec638fa5066050-10874323-9129869" info="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2Fsuomifinland100%2Fvideos%2F1278272918868972%2F&show_text=0&width=560" width="560" height="315" frameborder="0" style="border: none; overflow: hidden;" scrolling="no"] And because the celebration is just so... celebratory, it's easy to lose your phone. So here are a few ways to prepare yourself for a party that lasts all night. 1. Don't use 5683 as your passcode. That spells love and it's also one of the first passcodes anyone trying to crack into your phone will try. So use something much more creative -- and use a 6-digit code if you can on your iPhone. You can also encrypt your Android. 2. Write down your IMEI number. If you lose your phone, you're going to need this so make sure you have it written down somewhere safe. 3. Back your content up. This makes your life a lot easier if your party goes too well and it's pretty simple on any iOS device. Just make sure you're using a strong, unique password for your iCloud account. Unfortunately on an Android phone, you'll have to use a third-party app. 4. Maybe just leave it home. Enjoy being with your friends and assume that they'll get the pictures you need to refresh your memory. And while you're out you can give your phone a quick internal "clean" with our free Boost app. [Image by Janne Hellsten | Flickr]