We have already covered the fundaments, the importance of privacy. In short, that is how we avoid collecting unnecessary data, and never misuse what we collect for purposes not endorsed by you.
But that’s not enough. We take on a great responsibility as soon as your data is stored on our systems. It’s not enough that we have good intents, we must also ensure that others with malicious intents can’t misuse your data. That’s what we talk about today.
Many government agencies show an increasing interest in data ordinary people store in cloud services. There are several known cases where vendors have been forced to implement backdoors allowing agencies to examine and fetch users’ data. F-Secure operates in countries where we can’t be forced to do this, so you are secured against bulk data collection. But we are not trying to build a safe haven for criminals. We support law enforcement when a warrant is issued against a defined suspect based on reasonable suspicions. We do cooperate with officials in these cases, but validate each warrant separately.
It’s not enough to promise we don’t misuse your data ourselves. We must make sure that no one else can either. This is done by applying high security standards to all planning and implementation work we do. Another security aspect is our own personnel. We have technical systems and processes that prevent employees from misusing your data.
Today’s complex systems are rarely built from ground up by one company. That’s the case for our systems as well. The level of security and privacy is defined by the chain’s weakest link, and this means that we must apply the same strict principles to technology partners and subcontractors as well. Customers should never have to think what licensed services a product contains. We naturally carry full responsibility for what we deliver to you, and our privacy principles cover it all even if we rely on services and code made by someone else.
The last three principles will be covered in the next and final post. Stay tuned.
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